Automotive General Service Technician

Mr. Tire Auto Service Centers; New York (NY); On-site; USD 80,000 - 100,000; Part time

Job summary

Join a forward-thinking company as a General Service Technician, where your skills in vehicle repair and maintenance will shine. This role offers the opportunity to deliver exceptional service, ensuring customer satisfaction through effective communication and quality workmanship. You'll be responsible for a variety of tasks, from tire services to basic maintenance, all while adhering to safety standards and company policies. The position is flexible, allowing for both full-time and part-time work, making it an ideal fit for those looking to balance work and personal life. If you are passionate about automotive service and enjoy helping others, this is the perfect opportunity for you.

Qualifications

• Ability to perform basic vehicle services and repairs.
• Strong communication skills to explain vehicle issues to customers.

Responsibilities

• Perform basic vehicle services like oil changes and tire repairs.
• Conduct Monro’s Courtesy Inspection on every vehicle.

Skills

Basic vehicle repair

Effective communication

Customer service

Safety compliance

Education

High school diploma or equivalent

Tools

Lifts

Welders

Brake lathes

Job description

Job Description

About The Role:

The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.

Salary Range: $16.00 per hour. This role is eligible for additional compensation and incentives.

Responsibilities:

1. Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
2. Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.
3. Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations.
4. Consistently complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
5. Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
6. Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
7. Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures.
8. Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws.
9. Understand and adhere to company policies and procedures, governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
10. Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
11. Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
12. Perform other duties as assigned and required.