Automotive Front Desk Receptionist

Capital Automotive Group; Wake Forest (NC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive Pay

Health Insurance

PTO

401(k) Retirement Plan

Job summary

Capital Chevrolet of Wake Forest is seeking a welcoming, organized Front Desk Receptionist to be the face and first point of contact for our dealership. You will greet customers, handle calls, provide information, and assist with scheduling in a fast-paced setting.

The ideal candidate has excellent verbal and written communication skills, strong organizational abilities, and a professional demeanor. Prior receptionist or customer service experience is a plus, and a background check will be

Qualifications

• Customer service mindset with a focus on positive customer interactions.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and stay composed in a fast-paced environment.

Responsibilities

• Welcome customers and visitors with a friendly, professional attitude, creating a positive first impression of our dealership.
• Answer and direct incoming phone calls to the appropriate departments or team members.
• Assist customers with general questions, requests, and dealership information.
• Help coordinate appointments and scheduling as needed.
• Maintain a clean, organized, and welcoming reception area.
• Provide administrative and clerical support to dealership departments.
• Communicate effectively with customers, coworkers, and management to help keep daily operations running smoothly.
• Assist with additional duties and projects as needed.

Skills

Customer service

Communication

Organization

Multitasking

Microsoft Office

Tools

Microsoft Office

Job description

Capital Chevrolet of Wake Forest is looking for a welcoming, organized, customer-focused Front Desk Receptionist to be the face and first point of contact for our dealership! This role is perfect for someone who enjoys interacting with people, staying organized, and creating a positive experience for every customer who walks through our doors or calls our store. If you have a friendly personality, strong communication skills, and enjoy being part of a team, we'd love to meet you!

What You'll Be Doing

• Welcome customers and visitors with a friendly, professional attitude, creating a positive first impression of our dealership.
• Answer and direct incoming phone calls to the appropriate departments or team members.
• Assist customers with general questions, requests, and dealership information.
• Help coordinate appointments and scheduling as needed.
• Maintain a clean, organized, and welcoming reception area.
• Provide administrative and clerical support to dealership departments.
• Communicate effectively with customers, coworkers, and management to help keep daily operations running smoothly.
• Assist with additional duties and projects as needed.

What We're Looking For

• A friendly, approachable personality with a genuine interest in helping people.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and stay composed in a fast-paced environment.
• Basic computer skills, including familiarity with Microsoft Office.
• A professional demeanor and commitment to providing excellent customer service.
• Previous receptionist, administrative, or customer service experience is a plus!
• Ability to successfully pass a pre-employment background screening.

What We Offer

• Competitive Pay
• Health Insurance
• Paid Time Off (PTO)
• 401(k) Retirement Plan

Why Capital?

Because great careers start with the right environment.

Capital Auto Group is home to 1,500+ team members across 20 automotive and powersports franchises. We're family-owned, growth-focused, and committed to building careers - not just filling roles. Here, performance is rewarded, development is prioritized, and culture matters. You belong at Capital.

Capital Auto Group is an equal opportunity employer committed to diversity, inclusion, and a workplace where everyone can succeed.