Sales Associate eCom-Hyundai Columbus

AutoNation; Columbus (GA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive compensation

401k matching

Health insurance

Dental insurance

Vision insurance

Maternity benefits

Associate purchase program

YouDecide discounts

DRV PNK charitable initiatives

Job summary

AutoNation in Columbus, GA seeks an e-Commerce Sales Associate to engage hundreds of customers online, by phone and in person, guiding their vehicle purchase in a no-haggle environment.

You will respond to leads promptly, answer questions, and help move customers from digital contact to in-store experience, delivering exceptional service and building loyalty by following up and coordinating with the Service department.

Qualifications

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Prior sales experience, retail preferred.
• Demonstrated communication, consultative, interpersonal and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Responsibilities

• Help customers select their perfect vehicle and guide them through the purchase.
• Negotiate terms to ensure payment options meet customers’ budgets and lifestyles.
• Close the deal and deliver an exceptional customer experience before and after purchase.
• Build loyalty by following up and guiding customers to the Service department.

Skills

Strong communication

Interpersonal skills

Customer service experience

Sales experience

Tech-savvy

Education

High school diploma or equivalent

Tools

CRM software

Phone/online channels

Job description

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key. Sell with Confidence. Grow with AutoNation. AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.

Why You’ll Love Working Here

• Competitive benefits
• Career paths into finance, management, and beyond
• A culture built on trust, transparency, and teamwork

What We’re Looking For

• Strong communication and interpersonal skills
• A desire to help people and exceed expectations
• Sales or customer service experience preferred

With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.

Requirements

• High school diploma or equivalent
• Proven ability to provide an exceptional customer experience
• Drive to set and achieve targeted goals
• Prior sales experience, retail preferred
• Demonstrated communication, consultative, interpersonal and organizational skills
• The willingness to follow up with customers
• Experience and desire to work with technology
• Valid in-state driver’s license and an acceptable, safe driving record

Exciting Benefits and Perks Await You

• Competitive compensation and 401k matching
• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact.

Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry.

We value innovation, teamwork, and a commitment to making a positive impact in the world.

At AutoNation, what drives you, drives us. We're looking for passionate and committed people to bring their drive to our team to help drive a peerless Customer experience.

We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone.