Automotive Distributor Field Service Engineer

Blue Coral Staffing Corp.; Town of Florida (NY); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Discretionary bonus

Comprehensive benefits

Job summary

Blue Coral Staffing Corp. is seeking an Automotive Distributor Service Field Engineer to improve service operations across the Caribbean and select Latin American countries. The role requires travel up to 40% and on-site work in Dania Beach, FL, with a Monday–Friday schedule.

Strong communication, presentation, and relationship-management skills are essential. A Bachelor's degree is preferred, with the option for related experience. Proficiency in MS Office is expected.

Qualifications

• REQUIRED: Ability to travel 30 to 40% to Caribbean & Latin America.
• Bachelor's Degree highly preferred; Company will consider Associates degree and 3 to 6 years of experience or equivalent combination of education and experience.
• Must be proficient in Microsoft Word, Excel, PowerPoint, Outlook.
• Excellent communication skills and writing ability to communicate with customers, vendors, and sales staff.
• Self-motivated & target-driven; able to work with minimum supervision; teamwork mindset.
• Presentation Skills
• Relationship management skills and openness to feedback.
• Prioritizing, time management and organizational skills.

Responsibilities

• Overview of Distributor Service operations and make improvement recommendations with support of management
• Support distributors on all inquiries regarding Service matters with support of Field Advisor and management
• Monitor and follow up monthly Service KPI’s per distributor to assure targets are achieved
• Provide support as needed in the preparation of yearly Service Conference and special events
• Responsible to prepare and follow up action plan for each distributor and provide countermeasures in order to improve their operations with support of management
• Visit Distributors and their customers to guarantee good customer satisfaction and review possible areas of improvement
• Prepare KPI reports and business trip reports and present them to management
• Prepare presentations and present it to Distributors and upper management
• Prepare agendas for meetings, document key decisions and collaborate with team members to develop project collateral
• Write and disseminate work plans and project documents, including procedures, proposals, progress reports and presentations

Skills

Communication

Self-motivated

Presentation skills

Relationship management

Time management

Organizational skills

Teamwork mindset

Education

Bachelor's Degree preferred

Associates degree + 3–6 years experience

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

• Location: Dania Beach, FL 33312 (Fort Lauderdale area)
• Full-time; On-Site; Monday through Friday 9:00am to 6:00pm EST
• REQUIRED: 30 to 40% travel (to Caribbean & Latin America)
• Compensation: $70,000 salary (commensurate with experience); discretionary bonus potential; comprehensive benefits
• Prior to hire: criminal background check, employment verification, drug screening and physical

Summary: The Automotive Distributor Service Field Engineer position is responsible to improve the Service Operation within the Caribbean and some Latin America countries conducting service activities and programs. Experience working in Automotive, Truck service distributor operation REQUIRED. Up to 40% international travel is expected (required). Strong communication and negotiation skills.Proficiency in Microsoft Office. Spanish fluency would be beneficial (not required).

• Overview of Distributor Service operations and make improvement recommendations with support of management
• Support distributors on all inquiries regarding Service matters with support of Field Advisor and management
• Monitor and follow up monthly Service KPI’s per distributor to assure targets are achieved
• Provide support as needed in the preparation of yearly Service Conference and special events
• Responsible to prepare and follow up action plan for each distributor and provide countermeasures in order to improve their operations with support of management
• Visit Distributors and their customers to guarantee good customer satisfaction and review possible areas of improvement
• Prepare KPI reports and business trip reports and present them to management
• Prepare presentations and present it to Distributors and upper management
• Prepare agendas for meetings, document key decisions and collaborate with team members to develop project collateral
• Write and disseminate work plans and project documents, including procedures, proposals, progress reports and presentations

Qualifications – Automotive Distributor Service Field Engineer:

• REQUIRED: Ability to travel 30 to 40% to Caribbean & Latin America (other locations may be added)
• Bachelor's Degree highly preferred (Company will consider Associates degree and 3 to 6 years of experience or equivalent combination of education and experience)
• Must be proficient in Microsoft Word, Excel, PowerPoint, Outlook
• Excellent communication skills and writing ability to communicate with customers, vendors, and sales staff
• Self-motivated & target-driven; able to work with minimum supervision; teamwork mindset
• Presentation Skills
• Relationship management skills and openness to feedback
• Prioritizing, time management and organizational skills