Automotive Detail Shop Manager

Xcite Automotive; Novi (MI); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Holidays

Career growth opportunities

Job summary

Xcite Automotive seeks an Automotive Detail Shop Manager in Novi, MI to lead daily detail shop operations and ensure top-tier customer service and quality. You will supervise detailers, manage workflow, and occasionally detail vehicles to support production goals.

The role requires automotive detailing experience, strong leadership, and the ability to coordinate safety, inventory, and process improvements in a fast-paced dealership environment.

Qualifications

• 2+ years of professional automotive detailing experience (interior and exterior).
• Prior supervisory, lead, or assistant manager experience in a shop or dealership.
• Strong knowledge of detailing products, tools, and safety practices.
• Weekend work is required (Saturdays and/or Sundays).
• Ability to work in a fast-paced dealership workflow and maintain quality.
• Strong communication, organizational, and leadership skills.

Responsibilities

• Assist with supervising and coaching detail shop employees.
• Oversee daily operations, scheduling, and shift coverage.
• Perform hands-on detailing as needed to support workflow.
• Ensure vehicles meet dealership-ready quality standards before delivery.
• Maintain inventory of detailing products, chemicals, and equipment.
• Enforce safety procedures and quality control.
• Collaborate with dealership managers to meet production goals.
• Identify process improvements to increase shop efficiency and turnaround time.

Skills

Detailing experience

Supervisory experience

Detaling products knowledge

Weekend availability

Communication skills

Organizational skills

Job description

Xcite Automotive is now seeking an Automotive Detail Shop Manager for our partner dealers in Novi Michigan!

Job Description:

As a Shop Manager, you are responsible for leadership of all daily functions of a detail shop location and ensuring outstanding customer service, labor and quality. You will oversee all employees at the location on behalf of the company and report directly to the District Manager. These employees include: detailers and car washer attendants. This position requires automotive detailing experience and the ability to manage workflow in a fast-paced dealership environment. The ideal candidate is organized, reliable, and capable of stepping in to detail vehicles when needed.

Key Responsibilities

• Assist with supervising and coaching detail shop employees.
• Oversee daily operations, scheduling, and shift coverage.
• Perform hands-on automotive detailing as needed to support workflow.
• Ensure all vehicles meet dealership-ready quality standards before delivery.
• Maintain inventory of detailing products, chemicals, and equipment.
• Monitor and enforce safety procedures, company policies, and quality control.
• Collaborate with dealership managers and internal teams to meet production goals.
• Identify process improvements to increase shop efficiency and turnaround time

Minimum Qualifications / Must-Haves:

• 2+ years of professional automotive detailing experience (interior and exterior).
• Prior supervisory, lead, or assistant manager experience in a shop, dealership, or reconditioning environment.
• Strong knowledge of detailing products, tools, and safety practices.
• Weekend work is required. Candidates must be available to work Saturdays and/or Sundays as part of the regular schedule.
• Ability to work in a fast-paced environment and support a dealership workflow.
• Strong communication, organizational, and leadership skills.

Preferred Qualifications / Nice-to-Haves

• Experience as a Detail Shop Manager, Assistant Manager, or Lead Detailer.
• Background in dealership operations or reconditioning services.
• Ability to train and mentor detailers on best practices and quality standards.
• Strong problem-solving and time management abilities.

Compensation & Benefits

• Competitive pay structure (hourly or salary, based on experience).
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Career growth opportunities within the company.

Company Description:

Xcite Automotive is a fast-growing automotive service and a software-based company that helps dealers get vehicles frontline-ready quickly and efficiently. Since 2007, Xcite Automotive has been on a mission to make the automotive industry faster, more innovative, and more profitable. Over 1,300 automobile dealers nationwide rely on Xcite’s team of 1000+ employees to provide on-site vehicle marketing and reconditioning solutions.

Additional Information:

Xcite Automotive provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or orientation. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities