Automotive Detail QA Lead

Carvana; Chicago (IL); On-site; USD 27,000 - 28,000; Full time

Job summary

ADESA, a Carvana-owned company, is seeking a Detail Shop Associate at our Hoffman Estates location to assure quality “First Time Right” across the detail process. You will communicate expectations, train staff, and help drive efficient workflow in a fast-paced environment.

You will inspect work, log data, capture clear photos, and support the team to deliver vehicles that meet company standards while maintaining a clean, safe shop. Strong communication and safety awareness are essential.

Qualifications

• High school diploma or GED required or preferred.
• Ability to multitask and maintain attention to detail.
• Strong focus on safety and quality standards.
• Excellent communication with team members and vendors.

Responsibilities

• Inspect quality of work by detail line staff and uphold standards.
• Communicate quality expectations and production goals to team.
• Train staff on standard operating procedures for vehicle detail.
• Assist on the detail line and perform final detail tasks as needed.
• Maintain a clean, safe work environment and proper equipment upkeep.
• Log vehicle information after inspection and capture process photos.
• Identify equipment needs and report maintenance promptly.
• Perform any other duties assigned by the manager.

Skills

Team player

Customer service

Safety focus

Multitask

Fast-paced environment

Excellent communication

Education

High School diploma or GED

Job description

ADESA, a Carvana-owned company, is seeking a Detail Shop Associate at our Hoffman Estates location to assure quality “First Time Right” across the detail process. You will communicate expectations, train staff, and help drive efficient workflow in a fast-paced environment.

You will inspect work, log data, capture clear photos, and support the team to deliver vehicles that meet company standards while maintaining a clean, safe shop. Strong communication and safety awareness are essential.