Automotive Dealership Receptionist

Del Grande Dealer Group; San Jose (CA); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with company match

Employee Assistance Program

Telemedicine access

Vehicle purchase program

Job summary

Capitol Hyundai, the #1 Hyundai dealer for Northern California, is seeking a friendly receptionist to greet guests, answer calls, and manage the front desk in a fast-paced automotive showroom. You will coordinate with sales, service, parts, and admin teams to ensure timely assistance and a seamless guest experience, while handling appointments, directions, and dealership services.

The ideal candidate has 1+ year of receptionist or customer-facing experience, strong communication and organization

Qualifications

• Welcomes guests with a warm, professional greeting.
• Handles calls via a multi-line system and directs inquiries.
• Listens to guest needs and helps with questions, directions, and services.
• Manages front desk and guest check-in with organization and poise.
• Collaborates with sales, service, parts, and admin teams for timely help.
• Supports operations with administrative tasks and special projects.

Responsibilities

• Welcome every guest with a warm, professional greeting, creating a positive first impression of the dealership
• Answer and direct incoming calls using a multi-line telephone system, connecting guests with the appropriate department or team member
• Listen to guests' needs, provide helpful information, and assist with general questions, directions, appointments, and dealership services
• Manage the front desk and guest check-in process while maintaining a welcoming, organized, and professional environment
• Partner with sales, service, parts, and administrative teams to ensure guests receive timely assistance and a seamless experience
• Support dealership operations through administrative tasks, special projects, and other responsibilities while maintaining professionalism, accuracy, and attention to detail

Skills

Interpersonal skills

Verbal communication

Written communication

Organizational skills

Time management

Technical aptitude

Team collaboration

Punctuality

Saturday availability

Job description

Are you looking for an exciting career with the #1 new car and #1 certified pre-owned Hyundai dealer in Northern California? DGDG’s vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, Capitol Hyundai is looking for talented professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success.

What You'll Be Working On

• Welcome every guest with a warm, professional, and genuine greeting, creating a positive first impression of the dealership
• Answer and direct incoming calls using a multi-line telephone system, connecting guests with the appropriate department or team member
• Listen to guests' needs, provide helpful information, and assist with general questions, directions, appointments, and dealership services
• Manage the front desk and guest check-in process while maintaining a welcoming, organized, and professional environment
• Partner with sales, service, parts, and administrative teams to ensure guests receive timely assistance and a seamless experience
• Support dealership operations through administrative tasks, special projects, and other responsibilities while maintaining professionalism, accuracy, and attention to detail

What You Need To Bring To The Table

• 1+ year of receptionist or customer-facing experience in a professional business environment
• Excellent interpersonal, verbal, and written communication skills, with a warm and professional approach to every guest interaction
• A motivated, self-directed team player who works effectively across departments with minimal supervision
• A strong commitment to delivering an exceptional guest experience across phone, email, and in-person interactions
• Strong technical aptitude and the ability to learn and confidently use dealership systems and technology
• Excellent organization, punctuality, and time management skills, with the ability to prioritize in a fast-paced environment
• Must be available to work on Saturdays

Salary

$18.45-$30.00/hour

• Pay is based on applicable experience and skills.

Industry Leading Benefits

• Values-driven culture and team built on integrity, caring, performance and efficiency
• Continuous career development and advancement opportunities
• Comprehensive benefits package (Medical, Dental, Vision)
• 401k with company match
• Employee Assistance Program with free telemedicine and mental health resources
• Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package

More About DGDG

The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Our team is over 1,000 strong and growing. We’ve been named a Bay Area News Group Top Workplace for 15 consecutive years (not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team, award-winning culture, combined with our cutting-edge technology, provide guests with a one-of-a-kind, “best-in-class