Automotive Customer Service Specialist

Rohrman Auto Group; Schaumburg (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health Insurance

401(k)

PTO

Maternity/Paternity Leave

Pay On Demand

Employee Discounts

Training & Mentorship

Tenure & Recognition

Company Events

Job summary

Rohrman Automotive Group is seeking a hardworking, dependable Customer Service Specialist (Porter) to keep our dealership lot, inventory, and customer areas clean and presentable. You will wash, detail, and move vehicles, maintain a professional-looking lot, and assist with deliveries and transfers.

This full-time role includes benefits, paid vacation, PTO, and weekly pay, with starting wages between $15 and $17 per hour. OSHA awareness is encouraged, with training provided if needed.

Qualifications

• No prior experience required — we'll train the right person.
• Valid driver's license with a clean, acceptable driving record (required).
• Ability to lift up to 50 pounds and perform physical tasks throughout the shift.
• Reliable, self-directed, and committed to maintaining a clean and safe environment.
• Basic familiarity with OSHA safety standards preferred; willingness to learn required.

Responsibilities

• Wash, vacuum, clean, and detail vehicles to ensure they are clean and presentation-ready.
• Clean both the interior and exterior of new and used inventory.
• Move and park vehicles throughout the dealership lot safely and efficiently.
• Maintain an organized, clean, and professional-looking vehicle lot.
• Assist with vehicle deliveries, vehicle transfers, and other dealership needs.
• Keep customer parking areas, driveways, and walkways clean and free of debris.
• Assist with snow and ice removal as needed during the winter months.
• Maintain cleanliness of dealership grounds and assist with general lot maintenance.
• Follow all dealership safety procedures while operating and moving vehicles.

Job description

Customer Service Specialist

A clean, well-maintained dealership is a reflection of who we are — and our Service Customer Service Specialists make that happen every day.

We're looking for a hardworking, dependable Porter to keep our dealership lot, inventory, and customer areas clean, organized, and looking their best. This is a hands-on position focused on vehicle cleaning and detailing, moving and parking vehicles, and maintaining the overall appearance of the dealership.

Compensation and Schedule

• Starting pay: $15-$17 per hour
• Weekly Pay
• Full-Time schedule
• Full-Time benefits including paid vacation and PTO

Responsibilities

• Wash, vacuum, clean, and detail vehicles to ensure they are clean and presentation-ready.
• Clean both the interior and exterior of new and used inventory.
• Move and park vehicles throughout the dealership lot safely and efficiently.
• Maintain an organized, clean, and professional-looking vehicle lot.
• Assist with vehicle deliveries, vehicle transfers, and other dealership needs.
• Keep customer parking areas, driveways, and walkways clean and free of debris.
• Assist with snow and ice removal as needed during the winter months.
• Maintain cleanliness of dealership grounds and assist with general lot maintenance.
• Follow all dealership safety procedures while operating and moving vehicles.

Requirements

• No prior experience required — we'll train the right person.
• Valid driver's license with a clean, acceptable driving record (required).
• Ability to lift up to 50 pounds and perform physical tasks throughout the shift.
• Reliable, self-directed, and committed to maintaining a clean and safe environment.
• Basic familiarity with OSHA safety standards preferred; willingness to learn required.

Benefits

• Affordable Health Insurance: Comprehensive medical, dental, and vision coverage for you and your family.
• Competitive 401(k): Build your future with our retirement savings plan.
• Paid Time Off (PTO): Includes paid holidays and vacation after 90 days of full-time employment.
• Paid Maternity & Paternity Leave: Support for new mothers and fathers.
• Paylocity "Pay On Demand": Access your earnings before payday (up to $2,000).
• Employee Discounts: Discounts on vehicle servicing and new car purchases.
• Continuous Training & Mentorship: Grow professionally and advance your career within our group.
• Employee Tenure & Recognition Program: We celebrate milestones and contributions.
• Fun Company Events: Awesome experiences for employees and their families!

About Rohrman Automotive Group

Rohrman Automotive Group is one of the Midwest's most respected dealership groups, with locations across Indiana, Illinois, and Wisconsin representing a wide range of top automotive brands. We are a family-rooted organization built on a culture of accountability, performance, and people.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.