Automotive Customer Service Specialist

Rohrman Automotive Group; Schaumburg (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Paid Time Off

Maternity & Paternity Leave

Paylocity Pay On Demand

Employee Discounts

Training & Mentorship

Recognition Program

Company Events

Job summary

Rohrman Automotive Group, a family-rooted Midwest dealership network, is seeking a Customer Service Specialist to keep the lot and customer areas clean and presentable. This hands-on role focuses on detailing, moving vehicles, and maintaining the overall appearance of the dealership.

No prior experience required; we will train the right person. The position offers full-time hours with benefits, and growth opportunities within our group.

Qualifications

• No prior experience required; training provided.
• Valid driver's license with a clean driving record.
• Ability to lift up to 50 pounds and perform physical tasks.

Responsibilities

• Wash, vacuum, clean, and detail vehicles to be presentation-ready.
• Clean interior and exterior of inventory.
• Move and park vehicles safely and efficiently.
• Maintain an organized, clean dealership lot.
• Assist with vehicle deliveries and transfers.
• Keep customer parking areas, driveways, and walkways clean.
• Assist with snow and ice removal during winter.
• Maintain cleanliness of dealership grounds and general lot maintenance.
• Follow all dealership safety procedures while operating and moving vehicles.

Skills

Customer service

Reliability

Self-directed

OSHA awareness

Job description

Customer Service Specialist

A clean, well-maintained dealership is a reflection of who we are — and our Service Customer Service Specialists make that happen every day.

We're looking for a hardworking, dependable Porter to keep our dealership lot, inventory, and customer areas clean, organized, and looking their best. This is a hands-on position focused on vehicle cleaning and detailing, moving and parking vehicles, and maintaining the overall appearance of the dealership.

Compensation and Schedule

• Starting pay: $15-$17 per hour
• Weekly Pay
• Full-Time schedule
• Full-Time benefits including paid vacation and PTO

Responsibilities

• Wash, vacuum, clean, and detail vehicles to ensure they are clean and presentation-ready.
• Clean both the interior and exterior of new and used inventory.
• Move and park vehicles throughout the dealership lot safely and efficiently.
• Maintain an organized, clean, and professional-looking vehicle lot.
• Assist with vehicle deliveries, vehicle transfers, and other dealership needs.
• Keep customer parking areas, driveways, and walkways clean and free of debris.
• Assist with snow and ice removal as needed during the winter months.
• Maintain cleanliness of dealership grounds and assist with general lot maintenance.
• Follow all dealership safety procedures while operating and moving vehicles.

Requirements

• No prior experience required — we'll train the right person.
• Valid driver's license with a clean, acceptable driving record (required).
• Ability to lift up to 50 pounds and perform physical tasks throughout the shift.
• Reliable, self-directed, and committed to maintaining a clean and safe environment.
• Basic familiarity with OSHA safety standards preferred; willingness to learn required.

Benefits

• Affordable Health Insurance: Comprehensive medical, dental, and vision coverage for you and your family.
• Competitive 401(k): Build your future with our retirement savings plan.
• Paid Time Off (PTO): Includes paid holidays and vacation after 90 days of full-time employment.
• Paid Maternity & Paternity Leave: Support for new mothers and fathers.
• Paylocity "Pay On Demand": Access your earnings before payday (up to $2,000).
• Employee Discounts: Discounts on vehicle servicing and new car purchases.
• Continuous Training & Mentorship: Grow professionally and advance your career within our group.
• Employee Tenure & Recognition Program: We celebrate milestones and contributions.
• Fun Company Events: Awesome experiences for employees and their families!

About Rohrman Automotive Group

Rohrman Automotive Group is one of the Midwest's most respected dealership groups, with locations across Indiana, Illinois, and Wisconsin representing a wide range of top automotive brands. We are a family-rooted organization built on a culture of accountability, performance, and people.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.