Automotive Customer Experience Specialist

Top Dollar Car; Jacksonville (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Health insurance

Paid time off

Opportunity for advancement

Training & development

Vision insurance

Job summary

Top Dollar Car in Jacksonville, Florida, is expanding its sales department and seeking driven individuals for customer service roles. Join a dynamic team dedicated to delivering exceptional customer experiences. This full-time position requires handling inbound inquiries via phone, email, and chat. Candidates with a background in call center, customer service, or retail sales are encouraged to apply. Flexible work hours and training opportunities are offered to support career advancement.

Qualifications

• Previous call center experience is advantageous.
• Flexibility to work weekends.
• Excellent phone, organizational, written, and oral skills.
• Ability to build rapport with clients.

Responsibilities

• Handle high volume of inbound customer inquiries.
• Respond promptly to inbound lead requests.
• Act as a bridge between customers and the buying team.
• Generate reports and maintain logs.

Skills

Customer Service

Communication

Organizational Skills

Sales

Job description

Top Dollar Car in Jacksonville, Florida, is expanding its sales department and seeking driven individuals for customer service roles. Join a dynamic team dedicated to delivering exceptional customer experiences. This full-time position requires handling inbound inquiries via phone, email, and chat. Candidates with a background in call center, customer service, or retail sales are encouraged to apply. Flexible work hours and training opportunities are offered to support career advancement.