Automotive Customer Care Specialist | Growth & Training

SpeeDee - A Plus Automotive; South Carolina; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Growth Opportunities

Locally Owned and Operated

Safety You can Trust

Training and Certification Opportuni

Job summary

SpeeDee Oil Change is seeking a friendly Greeter to establish positive customer relations and accurately complete written work orders. You will be the first point of contact, presenting service options and guiding customers through the check-in process.

The role emphasizes customer service, clear communication, and a proactive approach to upselling maintenance services, with opportunities for advancement within a locally owned chain.

Qualifications

• Commitment to excellence at all levels of service.
• Automotive and retail experience helpful.
• Cheerful and friendly communication skills.
• Enthusiastic attitude and strong work ethic.
• Clear and effective telephone skills.
• Valid state driver's license.

Responsibilities

• Greeting the customer in a friendly inviting manner
• Presenting service options to the customer
• Writing up customer and vehicle information
• Performing all duties of the Fluid Services Technician as needed
• Presenting additional maintenance service options to customers

Skills

Customer service skills

Verbal communication skills

Telephone skills

Attention to detail

Cheerful and friendly communication

Clean and neat appearance

Enthusiastic attitude

Job description

SpeeDee Oil Change is seeking a friendly Greeter to establish positive customer relations and accurately complete written work orders. You will be the first point of contact, presenting service options and guiding customers through the check-in process.

The role emphasizes customer service, clear communication, and a proactive approach to upselling maintenance services, with opportunities for advancement within a locally owned chain.