Automotive Courtesy Technician

SpeeDee Asheville; Asheville (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Growth Opportunities

Locally Owned and Operated

Safety You can Trust

Training and Certification Opportunities

Competitive salary

Excellent work environment

Tools Provided

Job summary

Join a forward-thinking company as an Automotive Service Center Courtesy Technician, where you'll play a vital role in creating positive customer experiences during oil changes. Your responsibilities will include greeting customers, preparing vehicles, and performing essential cleaning tasks to ensure a professional service environment. This position offers an excellent opportunity for growth in a locally owned and operated franchise that values safety and training. If you have a passion for customer service and are eager to learn, this role could be the perfect fit for you!

Qualifications

• No previous experience or training required.
• Basic literacy and customer service skills are essential.

Responsibilities

• Greet customers and prepare vehicles for service.
• Perform cleaning tasks and visual inspections.
• Maintain general center cleanliness and attend meetings.

Skills

Customer service skills

Basic literacy

Ability to operate motor vehicles

Verbal communication skills

Attention to detail

Education

Valid state driver’s license

Tools

Mechanical hand tools

Job description

Company Overview

Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana. SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility. For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations.

How Are We Different From the Competition?

1. Local Ownership
2. Quality Service
3. Training and Certification
4. Multi-Point Courtesy Check and Service Review
5. Free Top-Off Service
6. Maintenance Records
7. Affordable Rates

Job Summary

During the 17-Point Oil Change, the Automotive Service Center Courtesy Technician is responsible for the tasks that the customer can most readily see, such as vacuuming, cleaning the windows, and setting the tire pressure. Performing these duties with care and professionalism will create a positive impression with the customer. During the 17-Point Oil Change, the Courtesy Technician’s duties and responsibilities include:

1. Greet customers and place seat covers in the vehicle
2. Drive vehicle into bay, prepare vehicle for service – open hood, roll up windows, unlock doors, remove keys
3. Perform Tech Talk service
4. Prepare service documents and prepare and affix static stickers
5. Perform courtesy cleaning: vacuum interior, wash exterior windows, clean headlamps and wash mirrors
6. Visually inspect wiper blades
7. Check and adjust tire pressure if necessary
8. Reset oil indicator light, if applicable
9. Start vehicle and check oil pressure drive vehicle out of bay and present to customer
10. Thank customer for their business and invite them to return in 90 days

Other Duties and Responsibilities

In addition to the duties listed above, every crew member is responsible for general center maintenance and cleaning duties such as mopping, washing center windows and clearing litter. Crew members must attend crew meetings as required, as well as other duties assigned by a supervisor.

Job Qualifications

1. Customer service skills
2. Basic literacy (reading, writing, math skills)
3. Ability and licensed to operate motor vehicles
4. Verbal communication skills
5. Ability to properly use mechanical hand tools
6. Attention to detail
7. No previous experience or training required
8. Valid state driver’s license required

Working Conditions

Materials and Equipment used: Automotive oils, fluids, and lubricants. Windshield washer fluid, battery electrolyte. Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

Benefits/Perks

1. Growth Opportunities
2. Locally Owned and Operated
3. Safety You can Trust
4. Training and Certification Opportunities
5. Competitive salary
6. Excellent work environment
7. Tools Provided

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee/franchise location, and not to SpeeDee Worldwide, LLC.