Automotive Courtesy Technician

Grease Monkey Phoenix; Phoenix (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

Grease Monkey Phoenix, le plus grand franchisé indépendant de centres de changement d'huile automobile, recherche un technicien de courtoisie. Dans ce rôle, vous effectuerez des nettoyages et préparerez les véhicules pour le service, tout en délivrant une expérience client exceptionnelle. Aucune expérience préalable n'est requise, offrant une excellente occasion d'avancement dans un environnement dynamique.

Benefits

Services à prix réduits pour les employés

Heures flexibles

Opportunités de perfectionnement

Qualifications

• Compétences de base en lecture, écriture et mathématiques.
• Capacité à opérer des véhicules à moteur.
• Aucune expérience ou formation préalable requise.

Responsibilities

• Effectuer des tâches visibles par les clients, comme le nettoyage et l'inspection des véhicules.
• Préparer le véhicule pour le service et documenter les informations sur le service.
• Assurer la maintenance générale du centre.

Skills

Communication verbale

Attention aux détails

Utilisation d'outils manuels

Job description

Company Overview

Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation’s largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation’s largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.

Our Grease Monkey Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey Technician Training & Certification Program. Grease Monkey certified pit crews offer drivers an exceptional experience, delivered with speed and precision.

Position Overview

During the Full Service Oil Change, the courtesy technician is responsible for the tasks that the customer can most readily see, such as vacuuming, cleaning the windows, and setting the tire pressure. Performing these duties with care and professionalism will create a positive impression with the customer.

Essential Duties and Responsibilities

Work safely, Wear safety gear

Use Echo System

Prepare vehicle for service; Place seat cover and floor mat in vehicle

Drive vehicle into bay Perform light check

Release the hood, Unlock doors, Roll up windows, Remove and secure keys, Notify manager if valuables are found

Assist in documenting service information - vehicle damage, unusual conditions

Vacuum entire interior, Check and set tire pressure, Clean exterior windows, including mirrors and headlights in bad weather, Visually inspect wiper blades

Prepare/affix static sticker

Start vehicle and check oil pressure, Reset oil indicator light, if applicable

Drive vehicle out of the bay to customer pickup area, Present vehicle to customer

Thank customers for their business and invite them to return

Other Duties and Responsibilities

In addition to the duties listed above, every crew member is responsible for general center maintenance and cleaning duties such as mopping, washing center windows, lawn mowing, clearing litter, snow and ice from the site, and cleaning restrooms. Crew members must attend crew meetings and run errands as required, as well as other duties assigned by a supervisor.

Job Qualifications

Basic literacy (ready, writing, math skills); Verbal communication skills

Ability and licensed to operate motor vehicles; Ability to properly use mechanical hand tools

Attention to detail

No previous experience or training required

Working Conditions

Materials and Equipment Used: Vacuum cleaner, window wash, tire pressure gauge, plastic seat covers and floor mats. Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.

Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

Benefits/Perks

Discounted Services for Employees

Flexible Hours

Opportunities for Advancement

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.