Automotive Center Lead - Flexible Hours & Growth

Grease Monkey #41; Denver (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Discounted Services for Employees

Flexible Hours

Opportunities for Advancement

Job summary

Grease Monkey is seeking an Assistant Manager to act as second-in-command in the center, overseeing operations and guiding staff in the manager's absence. You will apply customer and employee relations skills, and sound business judgment to ensure smooth service and profitability.

Responsibilities include supervising staff, training, scheduling, payroll, and maintaining a clean, safe, and compliant center while delivering an exceptional customer experience.

Qualifications

• Experience managing a retail automotive center or equivalent required.
• Strong customer service and communication skills.
• Ability to supervise employees and manage schedules, payroll, and training.

Responsibilities

• Welcome customers professionally and explain services and pricing.
• Explain services performed at checkout and remind customers to provide feedback.
• Resolve customer complaints and damage claims.
• Hire, train, and supervise center staff; conduct performance reviews.

Skills

Business Management

Employee Relations

Customer Service

Computing Skills

Job description

Grease Monkey is seeking an Assistant Manager to act as second-in-command in the center, overseeing operations and guiding staff in the manager's absence. You will apply customer and employee relations skills, and sound business judgment to ensure smooth service and profitability.

Responsibilities include supervising staff, training, scheduling, payroll, and maintaining a clean, safe, and compliant center while delivering an exceptional customer experience.