Automotive Body Shop Estimator & Customer Experience Pro

Asbury Automotive Group; Albuquerque (NM); Sur place; USD 43 000 - 68 000; Plein temps

Avantages offerts par ce poste

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards (select management and)

Résumé du poste

Asbury Automotive Group is seeking a Body Shop Estimator to appraise vehicle damages for insurance claims and customer repairs. You will prepare detailed estimates, work with insurance adjusters, and maintain smooth workflow to ensure timely, quality repairs.

You will inspect damage, cost parts/labor, prepare WO, explain estimates to customers, and uphold high customer satisfaction. Prior automotive estimating experience and relevant certifications are a plus; valid license required.

Qualifications

• Previous automotive experience preferred
• Prior automotive estimating experience preferred
• Automotive certifications, and or, a bachelors or associates degree a plus
• Must be a minimum of eighteen years of age
• Must have a valid Driver’s License
• Must be able to pass pre-employment screens (background & drug test)

Responsabilités

• Ascertain automotive body damage by conducting inspections and examinations to determine extent of structural, body, mechanical or interior damage
• Develop/prepare estimate cost by costing parts, supplies, labor and calculating customer's payment, including deductibles to repair or replace each damaged item
• Obtain insurance estimates by contacting insurance companies, reviewing damage estimates with insurance adjuster, resolving repair and replacement requirements
• Prepare WO (work order) by describing repair and replacement services required, obtain approval signatures, enter WO (work order) into work management system
• Maintain customer rapport by explaining estimate and expected return of vehicle
• Maintain high-quality repairs and minimize comebacks
• Conduct spot checks of each completed job for thoroughness and quality
• Maintain body shop records by recording repair and replacement actions
• Update job knowledge by participating in educational opportunities
• Enhance body shop reputation by providing excellent customer service

Description du poste

Asbury Automotive Group is seeking a Body Shop Estimator to appraise vehicle damages for insurance claims and customer repairs. You will prepare detailed estimates, work with insurance adjusters, and maintain smooth workflow to ensure timely, quality repairs.

You will inspect damage, cost parts/labor, prepare WO, explain estimates to customers, and uphold high customer satisfaction. Prior automotive estimating experience and relevant certifications are a plus; valid license required.