Dynamic Body Shop Estimator — Drive Quality Repairs

Asbury Automotive Group; Jacksonville (FL); Hybrid; USD 50.000 - 70.000; Vollzeit

Benefits dieser Stelle

Weekly pay

Paid holidays

Paid time off

Paid training

Stock Awards

Zusammenfassung

Asbury Automotive Group in Jacksonville, FL, seeks a customer-focused Body Shop Estimator to appraise vehicle damage and determine repair costs for insurance claims or customer-paid work. You will work with insurance adjusters to ensure quality repairs and high customer satisfaction.

The role involves inspecting damages, preparing detailed repair estimates, generating work orders, and communicating clearly with customers.

Qualifikationen

• Previous automotive experience preferred
• Prior automotive estimating experience preferred
• Automotive certifications and/or a bachelor’s or associate degree are a plus
• Must be a minimum of eighteen years of age
• Must have a valid Driver’s License
• Must be able to pass pre-employment screens (background & drug test)

Aufgaben

• Ascertain automotive body damage by inspecting and examining to determine extent of damage.
• Develop/prepare estimate cost by costing parts, labor and calculating customer payments including deductibles.
• Obtain insurance estimates by contacting insurance companies and adjusting estimates with the insurer.
• Prepare WO by describing repair services and entering the WO into the work management system.
• Maintain customer rapport by explaining estimates and expected return of the vehicle.
• Maintain high-quality repairs and minimize comebacks.
• Conduct spot checks of completed jobs for thoroughness and quality.
• Maintain body shop records by recording repair actions.
• Update knowledge by participating in educational opportunities.
• Enhance body shop reputation by providing excellent customer service.

Kenntnisse

Customer service

Relationship building

Communication skills

Insurance liaison

Attention to detail

Ausbildung

Automotive certifications

Bachelor's/Associate degree preferred

Tools

Work management system

Estimating software

Jobbeschreibung

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Body Shop Estimator,you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Body Shop Estimatorwho will help us redefine the car-buying experience. Does this sound like you? Apply now!

ABody Shop Estimator is responsible for appraising customer’s vehicle damage to determine the cost of repair for insurance claims or customer paid repairs.It is also the responsibility of the Estimator to maintain business flow while working with insurance adjusters and customers to assure a quality job while upholding customer satisfaction standards.

• Ascertain automotive body damage by conducting inspections and examinations to determine extent of structural, body, mechanical or interior damage
• Develop/prepare estimate cost by costing parts, supplies, labor and calculating customer's payment, including deductibles to repair or replace each damaged item
• Obtain insurance estimates by contacting insurance companies, reviewing damage estimates with insurance adjuster, resolving repair and replacement requirements
• Prepare WO (work order) by describing repair and replacement services required, obtain approval signatures, enter WO (work order) into work management system
• Maintain customer rapport by explaining estimate and expected return of vehicle
• Maintain high-quality repairs and minimize comebacks
• Conduct spot checks of each completed job for thoroughness and quality
• Maintain body shop records by recording repair and replacement actions
• Update job knowledge by participating in educational opportunities
• Enhance body shop reputation by providing excellent customer service
• Previous automotiveexperience preferred
• Prior automotive estimating experience preferred
• Automotive certifications, and or, a bachelors or associates degree a plus
• Must be a minimum of eighteen years of age
• Must have a valid Driver’s License
• Must be able to pass pre-employment screens (background & drug test)

Company Benefits:

Pay and Recognition:

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards(select management and front-line team members eligible)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Pet Insurance

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

• TechnicianStudent loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Employee referral program with bonus opportunities

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