Automotive BDC Specialist - Flexible Schedule & Growth

Lawrence Chevrolet; Lawrence (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical and Dental

Growth opportunities

Family owned and operated

Flexible Work Schedule

Job summary

Commonwealth Motors in Lawrence, MA, is hiring energetic individuals for its Business Development Team in a fast-paced retail automotive environment. You will be the link between buyers and their future vehicle, assisting with questions, vehicle info, and scheduling sales appointments.

We offer in-house training, opportunities for growth, medical and dental benefits, and a flexible schedule to support your success.

Qualifications

• At least one previous role based in strong customer service experience.
• Team player attitude.
• Prompt and courteous.
• Enthusiastic personality.
• Must have strong computer skills.
• Bilingual a plus.

Responsibilities

• Answer customer calls and establish follows-up with sales appointments.
• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make an appointment or no-show.
• Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management.
• Utilize CRM tracking system daily.

Skills

Customer service

Team player

Prompt and courteous

Enthusiastic personality

Strong computer skills

Bilingual

Job description

Commonwealth Motors in Lawrence, MA, is hiring energetic individuals for its Business Development Team in a fast-paced retail automotive environment. You will be the link between buyers and their future vehicle, assisting with questions, vehicle info, and scheduling sales appointments.

We offer in-house training, opportunities for growth, medical and dental benefits, and a flexible schedule to support your success.