Automotive BDC Specialist — Fast-Paced Sales & Growth

Gee Automotive Companies; Hillsboro (OR); On-site; USD 40,000 - 85,000; Full time

Benefits offered by this job

Medical and Dental insurance

Company 401(k) with match

Paid Time Off from Day 1

Employee pricing on parts, service and

Life Insurance

Telehealth

Job summary

Tonkin Hillsboro Chevrolet in Hillsboro, OR is seeking a friendly, customer‑focused communicator to join our sales/support team. This role emphasizes phone etiquette, appointment coordination, and delivering outstanding service to dealership guests, with room to grow within the Tonkin Family of Dealerships.

The ideal candidate has strong communication and computer skills, thrives in a fast-paced environment, and is 18+ with a valid driver’s license.

Qualifications

• Prior experience in Reception, Call Center, or BDC Representative role is preferred.
• Professional appearance and behavior.
• Strong computer and phone literacy.
• Excellent phone etiquette and communication skills.
• Ability to work in a fast-paced environment while maintaining a positive, customer-focused attitude.
• Must be 18+ with a valid driver’s license and clean driving record; pass a background check and pre-employment drug screen.

Responsibilities

• Schedule appointments for customers to visit the dealership and meet with the sales team.
• Deliver exceptional customer service in a fast-paced, high-energy environment.
• Follow up with leads via phone calls, texts, or emails to confirm appointments and provide additional information.
• Answer inbound calls and emails, addressing customer inquiries and scheduling requests.
• Maintain organized records of customer interactions and appointments.

Skills

Phone etiquette

Customer service

Communication

Computer literacy

Professional appearance

Organizational skills

Job description

Tonkin Hillsboro Chevrolet in Hillsboro, OR is seeking a friendly, customer‑focused communicator to join our sales/support team. This role emphasizes phone etiquette, appointment coordination, and delivering outstanding service to dealership guests, with room to grow within the Tonkin Family of Dealerships.

The ideal candidate has strong communication and computer skills, thrives in a fast-paced environment, and is 18+ with a valid driver’s license.