Automotive BDC Consultant

Georgica Auto; United States; On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

401(k)

Job summary

Bill Rapp GMC in Syracuse, NY is seeking a friendly Service Appointment Coordinator to join our busy dealership team. You will schedule and confirm service appointments, answer calls, and follow up with customers to address service needs.

Strong communication and organizational skills help you coordinate with service advisors and staff to ensure a smooth customer experience. This full-time role offers benefits, learning opportunities, and an Equal Opportunity Employer commitment.

Qualifications

• Customer service or automotive dealership experience preferred.
• Excellent communication and organizational skills.
• Professional phone manner.
• Ability to multitask and stay organized.
• Basic computer skills.

Responsibilities

• Schedule and confirm service appointments
• Answer customer calls and assist with service questions
• Follow up with customers regarding service needs
• Maintain accurate customer and appointment records
• Coordinate with service advisors and dealership staff

Skills

Customer service

Communication skills

Organizational skills

Phone etiquette

Multitasking

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business.

Automotive Service Appointment Coordinator — Bill Rapp GMC

Bill Rapp GMC
Location: Syracuse, NY
Pay: $16.00 per hour + commission
Job Type: Full-Time

Bill Rapp GMC/Subaru is seeking a friendly, organized Service Appointment Coordinator to join our team. The ideal candidate enjoys helping customers, communicates professionally, and thrives in a fast-paced dealership environment.

Compensation & Benefits:

• $16.00/hour + commission
• Medical
• Dental
• Vision
• FSA
• 401(k)

Responsibilities:

• Schedule and confirm service appointments
• Answer customer calls and assist with service questions
• Follow up with customers regarding service needs
• Maintain accurate customer and appointment records
• Coordinate with service advisors and dealership staff

Qualifications:

• Customer service or automotive dealership experience preferred
• Excellent communication and organizational skills
• Professional phone manner
• Ability to multitask and stay organized
• Basic computer skills

Bill Rapp GMC is an Equal Opportunity Employer.