Automotive Assistant Store Manager

midas-careers; Town of Texas (WI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Midas is hiring an Assistant Manager to support the Store Manager in daily operations, safety, efficiency, and customer satisfaction. This role drives store performance, leadership, and growth while ensuring environmental compliance and cost control.

The ideal candidate has automotive industry experience, supervisory background, and strong communication skills to lead a team and promote service excellence across domestic, European, and Asian vehicles.

Qualifications

• Minimum 2 years of assistant management or supervisory experience, preferably in automotive service.
• General automotive knowledge and understanding of vehicle maintenance and repair services.
• Excellent customer service and relationship-building skills.
• Strong verbal and written communication abilities.
• Proficiency with POS systems, computer applications, and internet-based tools.
• Leadership and team-building skills with the ability to motivate employees.

Responsibilities

• Support recruiting, hiring, training, motivating, evaluating, scheduling, and coaching employees.
• Deliver exceptional customer service by listening to and consulting with customers regarding vehicle needs.
• Follow up with customers regarding requested services, repair status, and estimated completion times.
• Assist in overseeing vehicle inspections and preparing comprehensive repair recommendations.
• Build computerized repair orders and help source required parts.
• Present and discuss repair estimates and promote shop service specials.
• Help lead, train, and motivate team members while reinforcing the company’s vision, values, and culture.
• Support sales, accounting, and administrative functions performed by Service Advisors.
• Assist in overseeing technicians performing inspections, diagnostics, and repairs on domestic, European, and Asian vehicles and light trucks.
• Help maintain accurate inventory counts and monitor inventory control procedures.
• Assist in controlling operating expenses and supporting profitability goals.
• Ensure facility cleanliness, organization, and environmental compliance standards are maintained.
• Assist with payroll processing, employee scheduling, and timekeeping records.
• Help prepare and submit daily sales and operational reports.
• Support the Store Manager in achieving sales, productivity, and customer satisfaction goals.
• Monitor adherence to company policies, procedures, and safety standards.
• Act as Manager-on-Duty in the absence of the Store Manager

Skills

Leadership

Customer service

Communication

POS proficiency

Time management

Problem solving

Tools

POS systems

Computer applications

Internet tools

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

At Midas, we are dedicated to providing quality vehicle inspection, diagnosis, and repair services through the expertise of ASE-certified technicians and experienced automotive professionals.

The Assistant Manager supports the Store Manager in overseeing daily business operations and driving store performance, including safety, efficiency, customer satisfaction, and profitability. This role helps ensure smooth shop operations, promotes customer retention and business growth, and assists with inventory management, cost control, environmental compliance, and workplace safety. The Assistant Manager serves as a key leader within the store, fostering a collaborative, productive, and customer-focused work environment.

This position is ideal for a motivated leader looking to advance into a Store Manager role. The Assistant Manager will gain hands-on experience in all aspects of business operations, team leadership, financial performance, customer relations, and shop management while working closely with the Store Manager. Midas is committed to developing internal talent and providing growth opportunities for individuals who demonstrate strong performance, leadership, and a commitment to operational excellence.

We are seeking a motivated and experienced professional with strong leadership skills and a passion for customer service. The ideal candidate has automotive industry experience, supervisory experience, excellent communication skills, and the ability to support both operational and financial goals.

Responsibilities

• Support recruiting, hiring, training, motivating, evaluating, scheduling, and coaching employees
• Deliver exceptional customer service by listening to and consulting with customers regarding vehicle needs
• Follow up with customers regarding requested services, repair status, and estimated completion times
• Assist in overseeing vehicle inspections and preparing comprehensive repair recommendations
• Build computerized repair orders and help source required parts
• Present and discuss repair estimates and promote shop service specials
• Help lead, train, and motivate team members while reinforcing the company’s vision, values, and culture
• Support sales, accounting, and administrative functions performed by Service Advisors
• Assist in overseeing technicians performing inspections, diagnostics, and repairs on domestic, European, and Asian vehicles and light trucks
• Help maintain accurate inventory counts and monitor inventory control procedures
• Assist in controlling operating expenses and supporting profitability goals
• Ensure facility cleanliness, organization, and environmental compliance standards are maintained
• Assist with payroll processing, employee scheduling, and timekeeping records
• Help prepare and submit daily sales and operational reports
• Support the Store Manager in achieving sales, productivity, and customer satisfaction goals
• Monitor adherence to company policies, procedures, and safety standards
• Act as Manager-on-Duty in the absence of the Store Manager

Qualifications

• Minimum of 2 years of assistant management, supervisory, or leadership experience, preferably in automotive service, or related industries
• General automotive knowledge and understanding of vehicle maintenance and repair services
• Excellent customer service and relationship-building skills
• Strong verbal and written communication abilities
• Proficiency with POS systems, computer applications, and internet-based tools
• Leadership and team-building skills with the ability to motivate employees
• Strong organizational, time management, and problem-solving abilities
• Ability to work in a fast-paced environment and manage multiple priorities
• Ability to work a flexible retail schedule, including Saturday (Closed: Sunday's)
• Valid driver's license required
• Automotive service experience preferred
• ASE certifications, automotive training, or relevant coursework are a plus