Automotive Assistant Store Manager

Monro, Inc.; Portland (ME); On-site; Full time

Job summary

Join a leading automotive service provider as an Automotive Assistant Store Manager. This full-time role involves managing store operations, ensuring customer satisfaction, and leading a team. Ideal candidates will have retail experience and strong leadership skills. Enjoy competitive pay and various benefits while advancing your career in a supportive environment.

Benefits

401(k)

Healthcare

Employee Discounts

Paid Leave

Certifications Reimbursement

Career Growth Opportunities

Qualifications

• At least two years retail experience or equivalent.
• Flexibility to work varying hours, including weekends and holidays.

Responsibilities

• Manage store operations and ensure excellent customer service.
• Schedule guest appointments to optimize technician efficiency.
• Assist technicians with vehicle repair and service communication.

Skills

Leadership

Problem Solving

Customer Service

Communication

Education

High School Diploma

Job description

Join to apply for the Automotive Assistant Store Manager role at Monro, Inc.

Get AI-powered advice on this job and more exclusive features.

Company Description

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, with a people-first approach that values every guest and teammate.

Headquartered in Rochester, NY, since 1957, we have grown to nearly 1,300 stores across 32 states. We support 16 tire and auto service brands, serving communities of all sizes. Our mission is to provide the highest quality tire and auto service in the industry.

Job Description

About The Role:

The Assistant Manager is a full-time, hourly position serving as a key holder and manager on duty in the absence of the Store Manager. Responsibilities include managing store operations, ensuring excellent customer service, and meeting performance goals.

Compensation:

Hourly range: $18.00-$20.00, with potential incentives based on experience.

Responsibilities:

1. Schedule guest appointments to optimize technician efficiency.
2. Support sales goals through product recommendations and promotions.
3. Attend to guest needs and build customer relationships.
4. Assist technicians with vehicle repair and service communication.
5. Maintain store cleanliness and organization.
6. Manage inventory and oversee parts and tire stocking.
7. Guide technicians and organize workflow for efficiency.
8. Adhere to safety and company policies, including environmental and OSHA standards.
9. Perform Store Manager functions as needed.
10. Other duties as assigned.

Qualifications:

• High School Diploma or equivalent.
• At least two years retail experience or equivalent.
• Flexibility to work varying hours, including weekends and holidays.
• Preferred: ASE certification and State Inspection License.
• Leadership and motivation skills.
• Strong problem-solving, inventory, merchandising, and customer service skills.
• Effective communication skills.
• Valid driver’s license with a satisfactory MVR.

Profile Summary:

• Basic automotive maintenance and repair skills.
• Ability to analyze problems and develop solutions.
• Good communication and organizational skills.
• Customer-focused and sales-oriented.

Work Environment & Physical Requirements:

• Work in an automotive shop environment with exposure to noise, weather, chemicals, and dust.
• Ability to lift up to 50 lbs., stand and walk for long periods, and perform physical tasks.

Additional Information

• Benefits include incentives, paid leave, certifications reimbursement, 401(k), healthcare, employee discounts, and career growth opportunities.

Growth Opportunity:

Monro supports career advancement through training, certifications, and educational programs in Monro University.

Monro, Inc. is an equal opportunity employer, committed to diversity and inclusion.