Automotive Assistant & Service Managers

Mavis Tires & Brakes; Town of East Greenbush (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

401(k) with employer match

Paid time off

On-the-job training

Opportunities for career growth

Job summary

A major automotive service company is seeking full-time Automotive Assistant and Service Managers for locations in East Greenbush, NY. Ideal candidates will have experience in parts/tire sales or automotive repairs and will be responsible for supporting operations, managing workflows, and ensuring customer satisfaction. Competitive pay and benefits, including health insurance and retirement plans, are offered. Join a team that values quality service and employee growth.

Qualifications

• Must be at least 18 years old and authorized to work in the US.
• One year of experience in automotive parts/tire sales or repairs.
• Strong leadership and customer service skills.

Responsibilities

• Support Store Manager in daily operations.
• Direct workflow of technicians and enforce policies.
• Assist customers with tire selections and repair needs.

Skills

Customer Service

Automotive Knowledge

Leadership

Job description

Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers

Put your career into high gear with Mavis Tires & Brakes at Discount Prices! We’re looking for full‑time Automotive Assistant and Service Managers to join Team Mavis at one of our state‑of‑the‑art automotive service and retail tire sales centers in the Troy, NY area. With over 2,000 retail locations, Mavis is one of the largest tire sales and automotive repair chains in the United States.

About the Position of Assistant Manager

As a future leader of Mavis, the Assistant Manager supports the Store Manager to ensure each Mavis retail location operates efficiently, safely and effectively. Using fundamental leadership skills, Assistant Managers are responsible for enforcing established policies, procedures and standards, scheduling mechanics/technicians’ work, managing outside orders, ensuring the quality and timely completion of jobs, meeting customer expectations, and the safety of team members.

About the Position of Service Manager

The Service Manager is responsible for assisting customers with tire selections and recommending necessary under‑car repair services. To ensure complete customer satisfaction, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in‑store experience and strive to meet customer expectations.

Employee Benefits

At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment and an excellent combination of additional benefits like health, dental and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on‑the‑job training and opportunities for career growth and advancement.

Qualifications

We recruit team members who share our commitment to providing complete customer satisfaction and delivering the highest quality service. To be eligible for the position of Automotive Assistant / Service Manager, an applicant must:

• Be at least 18 years of age; be legally authorized to work in the United States; and possess
• One year of experience and/or training in automotive parts and/or tire sales; or one year of experience and/or training in automotive repairs/maintenance; or any combination of education, training, and experience that demonstrates the ability to perform the duties and responsibilities of the position.

Mavis is an Equal Opportunity Employer

Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero‑tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant’s or employee’s actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position, or an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws.