Automotive Assistant & Service Managers

MavisTire; Old Bridge (NJ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid vacations

Job summary

MavisTire is seeking an Assistant Manager to support the Store Manager in Old Bridge, New Jersey. This role focuses on ensuring the retail location operates efficiently and safely, while enhancing customer satisfaction and team safety.

The ideal candidate will have customer service skills, leadership ability, and a year of relevant automotive experience. MavisTire offers competitive pay and benefits including health insurance and 401(k) plans.

Qualifications

• Must be at least 18 years of age.
• Legally authorized to work in the United States.
• 1 year of experience in automotive parts/sales or maintenance.

Responsibilities

• Support the Store Manager in operating the location efficiently.
• Enforce policies and manage technician schedules.
• Assist customers with tire selections and repairs.

Skills

Customer service

Automotive knowledge

Leadership

Job description

About the Position of Assistant Manager

As a future leader of Mavis, the Assistant Manager supports the Store Manager to ensure each Mavis retail location operates efficiently, safely and effectively. Using fundamental leadership skills, Assistant Managers are responsible for enforcing established policies, procedures and standards, scheduling mechanics/technicians’ work, managing outside orders, ensuring the quality and timely completion of jobs, meeting customer expectations, and the safety of team members.

About the Position of Service Manager

The Service Manager is responsible for assisting customers with tire selections and recommending necessary under‑car repair services. In addition, to ensure complete customer satisfaction by delivering timely completion of high‑quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in‑store experience and strive to meet customer expectations.

Employee Benefits

At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment and an excellent combination of additional benefits like health, dental and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on‑the‑job training, and opportunities for career growth and advancement.

Qualifications

We recruit team members who share our commitment to providing complete customer satisfaction and delivering the highest quality service. To be eligible for the position of Automotive Assistant / Service Manager, you must:

• Be at least 18 years of age.
• Be legally authorized to work in the United States.
• Possess 1 year of experience and/or training in automotive parts and/or tire sales, or 1 year of experience and/or training in automotive repairs/maintenance, or any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position.

Mavs is an Equal Opportunity Employer