Automotive Assistant Manager

Jiffy Lube; Easton (MD); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Starting Rate of Pay - Salary plus Bon

Medical, Dental, and Vision Insurance

Paid PTO (personal time off) & Hol

Uniforms, Advancement, Company Disount

Flexible Work Schedule, a Great Team环境

Job summary

Jiffy Lube in Maryland seeks an Assistant Manager to lead daily operations, drive guest satisfaction, and mentor teammates. You’ll oversee service quality, coaching, scheduling, and performance management to deliver world-class customer care.

The role emphasizes sales support, inventory control, and ensuring compliance with policies and safety standards. A background in automotive service or dealership settings is preferred, with strong leadership and communication skills.

Qualifications

• Previous dealership/auto shop/quick lube experience is required.
• Ability to lead and inspire a high-performance team.

Responsibilities

• Provide Jiffy Lube Guests’ with exceptional and world class customer service.
• Build relationships with guests by developing trust and rapport.
• Provide store-level leadership to teammates through coaching, training, scheduling and performance management.
• Oversee oil changes, routine maintenance, and related services by technicians.
• Manage store inventory, product ordering and receiving.
• Ensure store operations comply with quality standards and policies.

Skills

Leadership

Customer service

Coaching

Training

Scheduling

Job description

Jiffy Lube Assistant Managers are certified and proficient in all areas of store operations, sales and service and responsible for developing guest relationships. In addition, the Assistant Manager sets an example as a leader, focusing on the career development of teammates, and provides consistent guidance and direction ensuring that all policies, procedures, and services are performed to Jiffy Lube’s highest standards. These are our resident experts who ensure quality workmanship to get our guests back on the road. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses.

Physical Qualifications:

• Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic shop equipment
• Must be able to lift and move work-related items up to 50 pounds
• Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed

Job Duties Include, but are not limited to…:

• Provide Jiffy Lube Guests’ with exceptional and world class customer service
• Building relationships with Jiffy Lube Guests’ by developing trust and rapport
• Provide store-level leadership to teammates through coaching, training, scheduling and performance management
• Assist Techs perform Jiffy Lubes’ Signature Service oil, routine preventative maintenance, and service filters, fluids, wipers, tire rotations and other minor services
• Managing store inventory, product ordering and receiving
• Oversee store operations to ensure compliance and quality standards
• Ensure the store is open and closed as per Jiffy Lube guidelines
• Perform building and shop maintenance to improve appearance and curb appeal

Qualifications:

Previous experience is required and MUST have 1+ years working for a dealership, automotive shop, tire center or quick lube. Simply put, we're lookin for people who can provide exceptional leadership and the ability to inspire a high-performance team.

Full-Time Perks:

• Starting Rate of Pay - Salary plus Bonus
• Medical, Dental, and Vision Insurance
• Paid PTO (personal time off) & Holidays
• Uniforms, Advancement, Company Discounts
• Flexible Work Schedule, a Great Team Environment, and more….

Business Model & Culture:

• Fast paced and team-oriented environment
• World class JLU training to meet all challenges
• Customer driven building strong relationships
• Value teammates and recognize their contributions
• Being inclusive and having equal access to opportunity

Jiffy Lube® is a leading provider of automotive preventive maintenance. With a national footprint of more than 2,000 franchisee owned service centers across the country, Jiffy Lube offers a range of services from oil changes and tire rotations, to everything in between.
Jiffy Lube technicians are not just highly trained in preventive maintenance, they are also highly trained in customer service. So if you have any questions about vehicle maintenance or the services performed at any Jiffy Lube service center, your technician will help you find the resources and information you need, whether it’s in-store, online or by accessing your vehicle manufacturer’s recommendations. It’s just another way Jiffy Lube strives each and every day to help you Leave Worry Behind® .