Automotive Assistant Center Manager

SpeeDee - Maddalena Automotive; Attleboro (MA); On-site; USD 35,000 - 70,000; Full time

Job summary

SpeeDee - Maddalena Automotive seeks an Automotive Assistant Center Manager to uphold operational excellence and ensure top-tier customer satisfaction. The ideal candidate will have strong management experience in the automotive sector and the ability to lead a dedicated team to deliver exceptional service.

Benefits

Growth Opportunities

Locally Owned and Operated

Safety You Can Trust

Training and Certification Opportunities

Excellent work environment

Tools Provided

Qualifications

• Service and operations background in the automotive industry.
• Great interpersonal skills and commitment to excellence.
• Experience managing teams and service operations.

Responsibilities

• Manage all aspects of center operation to the highest standards.
• Deliver an exceptional customer experience and build business.
• Lead and train a team of service-oriented technicians.

Skills

Interpersonal skills

Work ethic

Customer satisfaction

Leadership

Education

Management experience in automotive environment

Tools

POS system

Job description

Job Summary

We are seeking an exceptional Automotive Assistant Center Manager for our SpeeDee Oil Change & Auto Service location. We need an experienced professional to help manage it to the highest operational standards and excellence in customer satisfaction.

This is an exceptional opportunity for the ideal candidate who has a service and operations background in the automotive industry, is highly committed to delivering the best service experience to customers, and can meet the position requirements listed below.

Management experience in an automotive environment is required.

Automotive Assistant Center Manager Candidates should have great interpersonal skills, an upbeat personality, a strong work ethic, and a commitment to excellence with all levels of service.

Benefits/Perks

• $35,000 to $70,000 per year, depending on experience
• Growth Opportunities
• Locally Owned and Operated
• Safety You Can Trust
• Training and Certification Opportunities
• Excellent work environment
• Tools Provided

Position Requirements

• Learn and fully execute our System of Operation – Understand it and deliver it consistently – every customer, every time.
• Operate with integrity and professionalism – Manage all aspects of center operation to the highest standards of quality and profitability including:
• Customer interactions, service, and satisfaction
• Hiring and all aspects of good employee management
• Service bay management
• Inventory management, ordering, stocking
• Daily accounting management
• POS system maintenance
• Safety & warranty prevention
• Bottom-line profitability
• Build and lead a team of service-oriented technicians – Hire the right people, build skills, motivate & energize, train continually, and foster a strong service mentality and team environment.
• Deliver an exceptional customer experience – Must have a genuine desire and ability to engage and please customers, build relationships, and create loyalty.
• Build the business – Participate in the effort to build strong center awareness and community connections and develop business opportunities within the local market.

Working Conditions

• Materials and Equipment used: Automotive oils, fluids, and lubricants. Windshield washer fluid, battery electrolyte
• Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.
• Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

Company Overview

Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana.

SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility.

For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations.

How Are We Different From the Competition?

• Local Ownership
• Quality Service
• Training and Certification
• Multi-Point Courtesy Check and Service Review
• Free Top-Off Service
• Maintenance Records
• Affordable Rates