Automotive Appointment Scheduler / BDC

Kelly-Nissan-of-Woburn; Woburn (MA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401K plan

Paid time off

Bonuses based on performance

Job summary

Kelly Nissan of Woburn is seeking Appointment Schedulers/BDC Agents to join our team. No automotive experience required; we provide professional training and a path to grow within our award-winning, family-owned dealership.

You will schedule appointments with customers, follow up by phone, email and text, and work with Product Specialists to discuss vehicle purchases. The role offers competitive hourly pay with bonuses and a clear avenue for career advancement.

Qualifications

• No automotive experience is required; training will be provided.
• Applicants should have a professional appearance, high energy, positive attitude.

Responsibilities

• Schedule appointments with customers to discuss vehicle purchases with Product Specialists.
• Follow up using phone, email and text messaging.
• Maintain attention to detail and accurate records.

Skills

Communication skills

Customer service

Professional appearance

Job description

KELLY NISSANOF WOBURN

APPOINTMENT SCHEDULERS / BDC POSITION

NO AUTOMOTIVE EXPERIENCE REQUIRED

TOP PAY FOR TOP TALENT!

Have you ever considered a career in the Automotive Industry? The Appointment Scheduler position will allow you to build a solid foundation and prepare you to excel in the industry. If you want to start building a career at an award-winning, family run business, please continue reading!

REQUIREMENTS:

Kelly Nissanis seekingAPPOINTMENT SCHEDULERS/ BDC AGENTSfor ourWoburn location. We are currently looking for career-minded individuals who are immediately available to start a full-time career as APPOINTMENT SCHEDULERS. Previous automotive experience is NOT REQUIRED for this position.Professional training will be provided.Those with experience in the hospitality, debt collection, call center, telemarketing, recruiting, customer service, mortgage, financial, and insurance industries are highly encouraged to apply. Qualified applicants should have a professional appearance, high energy, positive attitude, and strong communication skills.

JOB DESCRIPTION:

You will be scheduling appointments with customers to discuss the purchase of a vehicle with our Product Specialists. You will follow-up using phone, email and text messaging. Attention to detail is very important. There is no cold calling in this position. Our customers have already expressed an interest in our dealership. You will receive extensive, on-going training in this position. We invest in your success!

IMPORTANT SCHEDULE INFORMATION:

You must be able to work a combination of morning, evening and weekend shifts to be considered for this position. We close on most Sundays but you need to be available to work as needed on the last Sunday of the month and certain holiday weekend Sundays throughout the year. Average hours per week is 43 and you earn overtime pay after 40 hours! Great pay plan and the opportunity to build a rewarding career with unlimited potential for growth within our organization!

COMPENSATION:

Compensation for this position is an hourly pay salary that is paid weekly plus monthly bonuses based on performance. Total yearly salaries for this position in 2025 ranged from $65,000-$85,000 based on performance.

• Blue Cross Blue Shield medical and dental coverage starts on Day 1 of employment with a 401K plan starting after 90 days.
• Paid time off and vacation time as well as yearly bonuses and retention bonuses.

WHO WE ARE:

The Kelly Automotive Group has been family owned and operated since 1965, and we operate under our founder Roland D. Kelly’s age old adage of “Honest Sales and Excellent Service.” We ask that all of our team members treat each other and our customers with respect and in the manner they would like to be treated themselves. If you are a driven and dynamic individual - this could be the opportunity for you!