Automotive Appointment Scheduler / BDC

Kelly Automotive Group; Woburn (MA); On-site; AUD 91,000 - 120,000; Full time

Benefits offered by this job

Blue Cross Blue Shield

401K plan

Paid time off

Bonuses

Retention bonuses

Job summary

Kelly Automotive Group is seeking dedicated Appointment Schedulers for our Woburn location. No automotive experience is required. You will schedule vehicle purchase appointments, follow up via phone, email, and text, and receive comprehensive on-going training to support your success.

Ideal candidates bring a professional appearance, high energy, and strong communication skills. This full-time role offers robust pay, benefits, and opportunities for growth within the organization.

Qualifications

• No automotive experience required
• Professional appearance and high energy desirable
• Strong communication skills are essential

Responsibilities

• Schedule appointments with customers to discuss vehicle purchases with Product Specialists
• Follow up with customers via phone, email and text messaging
• Participate in extensive on-going training and development
• Support a high-volume team to maintain scheduling efficiency

Skills

Appointment scheduling

Customer service

Communication

Job description

TOP PAY FOR TOP TALENT!

Have you ever considered a career in the Automotive Industry? The Appointment Scheduler position will allow you to build a solid foundation and prepare you to excel in the industry. If you want to start building a career at an award-winning, family run business, please continue reading!

Requirements

Kelly Nissan is seeking

KELLY NISSAN OF WOBURN

APPOINTMENT SCHEDULERS / BDC POSITION

No Automotive Experience Required

TOP PAY FOR TOP TALENT!

Have you ever considered a career in the Automotive Industry? The Appointment Scheduler position will allow you to build a solid foundation and prepare you to excel in the industry. If you want to start building a career at an award-winning, family run business, please continue reading!

Requirements

Kelly Nissan is seeking APPOINTMENT SCHEDULERS/ BDC AGENTS for our Woburn location. We are currently looking for career-minded individuals who are immediately available to start a full-time career as APPOINTMENT SCHEDULERS. Previous automotive experience is NOT REQUIRED for this position. Professional training will be provided. Those with experience in the hospitality, debt collection, call center, telemarketing, recruiting, customer service, mortgage, financial, and insurance industries are highly encouraged to apply. Qualified applicants should have a professional appearance, high energy, positive attitude, and strong communication skills.

Job Description

You will be scheduling appointments with customers to discuss the purchase of a vehicle with our Product Specialists. You will follow-up using phone, email and text messaging. Attention to detail is very important. There is no cold calling in this position. Our customers have already expressed an interest in our dealership. You will receive extensive, on-going training in this position. We invest in your success!

Important Schedule Information

You must be able to work a combination of morning, evening and weekend shifts to be considered for this position. We close on most Sundays but you need to be available to work as needed on the last Sunday of the month and certain holiday weekend Sundays throughout the year. Average hours per week is 43 and you earn overtime pay after 40 hours! Great pay plan and the opportunity to build a rewarding career with unlimited potential for growth within our organization!

Compensation

Compensation for this position is an hourly pay salary that is paid weekly plus monthly bonuses based on performance. Total yearly salaries for this position in 2025 ranged from $65,000-$85,000 based on performance.

• Blue Cross Blue Shield medical and dental coverage starts on Day 1 of employment with a 401K plan starting after 90 days.
• Paid time off and vacation time as well as yearly bonuses and retention bonuses.

Who We Are

The Kelly Automotive Group has been family owned and operated since 1965, and we operate under our founder Roland D. Kelly’s age old adage of “Honest Sales and Excellent Service.” We ask that all of our team members treat each other and our customers with respect and in the manner they would like to be treated themselves. If you are a driven and dynamic individual - this could be the opportunity for you!