Automotive Administrative Assistant

Haddadgmc; Adams (MA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Health

Dental

Vision

Sick leave

Vacation

Holidays

401k

Paid time off

Job summary

Haddad GMC in Adams, MA is seeking a detail-oriented Automotive Administrative Assistant to support daily office operations and deliver exceptional service to staff and customers.

The successful candidate will manage records, assist with sales/service paperwork, answer calls and emails, maintain an organized workspace, and help with department coordination in a fast-paced dealership. Competitive pay and benefits accompany the role.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Friendly and professional demeanor with a customer-service focus.

Responsibilities

• Manage and maintain customer and vehicle records accurately.
• Assist in processing sales, service, and warranty paperwork.
• Coordinate communication between departments and with customers.
• Handle incoming phone calls, emails, and walk-in inquiries professionally.
• Maintain office supplies and ensure a clean and organized workspace.
• Support special projects and perform other administrative tasks as needed.
• Vehicle registrations for mass and occasional out-of-state

Job description

Haddad GMC is seeking a detail‑oriented and organized Automotive Administrative Assistant to join our team in Adams, MA. In this role, you will support the daily administrative functions of our dealership, ensuring smooth and efficient office operations while delivering exceptional service to both staff and customers.

Responsibilities

• Manage and maintain customer and vehicle records accurately.
• Assist in processing sales, service, and warranty paperwork.
• Coordinate communication between departments and with customers.
• Handle incoming phone calls, emails, and walk‑in inquiries professionally.
• Maintain office supplies and ensure a clean and organized workspace.
• Support special projects and perform other administrative tasks as needed.
• Vehicle registrations for mass and occasional out-of‑state

Requirements

• High school diploma or equivalent; additional administrative training is a plus.
• Previous experience in an administrative or clerical role, preferably in the automotive industry.
• Proficient with Microsoft Office Suite and comfortable learning dealership software.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask and work effectively in a fast‑paced environment.
• Friendly and professional demeanor with a customer‑service focus.

Benefits

• Competitive hourly pay between $20.00 – $22.00, paid weekly based on experience.
• Opportunities for professional growth within a reputable automotive dealership.
• Supportive and collaborative work environment.
• Employee discounts on vehicle purchases and services.
• Paid time off and other company benefits.
• 401k with annual match
• Health
• Dental
• Vision
• Sick
• Vacation
• Holidays

About the Company

Haddad GMC, located in Adams, MA, is a trusted name in the automotive industry, known for our commitment to quality, customer satisfaction, and community involvement. We strive to create a positive and rewarding workplace where employees can thrive and contribute to our continued success.