Automotive Administrative Assistant

Haddad Auto Group; Adams (MA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Competitive hourly pay between $20.00–

Weekly pay

401k with annual match

Health insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Employee discounts on vehicle Purchaes

Job summary

Haddad GMC in Adams, MA is seeking an Automotive Administrative Assistant to support daily office operations and provide exceptional service to staff and customers. The role emphasizes accuracy in maintaining customer and vehicle records, processing paperwork for sales, service, and warranty, and coordinating cross‑department communication.

You will handle calls, emails, and walk‑in inquiries professionally while keeping an organized workspace.

Qualifications

• High school diploma or equivalent; additional administrative training is a plus.
• Previous experience in an administrative or clerical role, preferably in the automotive industry.
• Proficient with Microsoft Office Suite and comfortable learning dealership software.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask and work effectively in a fast‑paced environment.
• Friendly and professional demeanor with a customer‑service focus.

Responsibilities

• Manage and maintain customer and vehicle records accurately.
• Assist in processing sales, service, and warranty paperwork.
• Coordinate communication between departments and with customers.
• Handle incoming phone calls, emails, and walk‑in inquiries professionally.
• Maintain office supplies and ensure a clean and organized workspace.
• Support special projects and perform other administrative tasks as needed.
• Vehicle registrations for mass and occasional out‑of‑state

Skills

Organizational skills

Attention to detail

Verbal communication

Written communication

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Dealership software

Job description

Haddad GMC is seeking a detail‑oriented and organized Automotive Administrative Assistant to join our team in Adams, MA. In this role, you will support the daily administrative functions of our dealership, ensuring smooth and efficient office operations while delivering exceptional service to both staff and customers.

Responsibilities

• Manage and maintain customer and vehicle records accurately.
• Assist in processing sales, service, and warranty paperwork.
• Coordinate communication between departments and with customers.
• Handle incoming phone calls, emails, and walk‑in inquiries professionally.
• Maintain office supplies and ensure a clean and organized workspace.
• Support special projects and perform other administrative tasks as needed.
• Vehicle registrations for mass and occasional out-of‑state

Requirements

• High school diploma or equivalent; additional administrative training is a plus.
• Previous experience in an administrative or clerical role, preferably in the automotive industry.
• Proficient with Microsoft Office Suite and comfortable learning dealership software.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask and work effectively in a fast‑paced environment.
• Friendly and professional demeanor with a customer‑service focus.

Benefits

• Competitive hourly pay between $20.00 – $22.00, paid weekly based on experience.
• Opportunities for professional growth within a reputable automotive dealership.
• Supportive and collaborative work environment.
• Employee discounts on vehicle purchases and services.
• Paid time off and other company benefits.
• 401k with annual match
• Health
• Dental
• Vision
• Sick
• Vacation
• Holidays

About the Company

Haddad GMC, located in Adams, MA, is a trusted name in the automotive industry, known for our commitment to quality, customer satisfaction, and community involvement. We strive to create a positive and rewarding workplace where employees can thrive and contribute to our continued success.