Automation Specialist - SICK

The Kendall Group; Battle Creek (MI); On-site; USD 45,000 - 85,000; Full time

Job summary

Join a forward-thinking company as an Automation Specialist, where you'll leverage your sales expertise to drive business development in automation solutions. This role offers the unique opportunity to engage directly with customers, provide technical support, and collaborate with a talented sales team. With a focus on training and development, you'll not only enhance your skills but also contribute to a culture of excellence and teamwork. If you're passionate about automation and eager to make an impact, this position is perfect for you. Enjoy a dynamic work environment with opportunities for growth and a chance to be part of a 100% employee-owned company.

Qualifications

• 1 year sales experience required, preferably in automation or electrical distribution.
• Strong organizational and multitasking abilities are essential.

Responsibilities

• Engage with customers on SICK Inc. applications and projects.
• Support customers with post-sale technical questions and issues.

Skills

Sales Experience

Customer Service

Technical Knowledge of Automation

Interpersonal Skills

Communication Skills

Education

High School Diploma or GED

Bachelor's Degree

Tools

CRM Software

Sales Quoting Tools

Job description

Automation Specialist - SICK

About The Kendall Group

Great Lakes Automation Supply, a division of The Kendall Group, seeks a talented, creative, self-motivated individual for our Automation Specialist - SICK position. The Kendall Group is comprised of seven divisions with 75+ locations in eleven states. We serve the Electrical, Automation, Pipe, Valve, Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.

Why The Kendall Group?

Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! More than 60% of our associates have more than 5 years of tenure, and over 40% have more than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, and you'll work alongside incredible people who care about your success.

Role Summary:

Reporting to the Sales Manager, the Automation Specialist - SICK is a key member of the Sales team. The primary responsibility is to be a technical sales resource for the SICK Inc. product offering. This includes territory business development, pre-sales, and post-sales support. The role also involves supporting the training and development of our sales team in SICK products.

What You Will Do:

The essential duties and responsibilities include, but are not limited to:

• Engaging with customers on SICK Inc. applications and projects
• Supporting customers with post-sale technical questions and issues
• Collaborating with Account Managers to develop target opportunities and assist in closing sales
• Working with the Sales Team in quoting, processing orders, and servicing customers
• Understanding customer needs and recommending appropriate products and services
• Explaining complex technical information clearly
• Participating in product training and development of team members
• Staying current on product offerings and utilizing knowledge in sales activities
• Serving as a product line champion for SICK products
• Maintaining a customer database
• Upselling products and services
• Closing sales and achieving targets
• Creating and executing a business plan that includes activities for new business, development, and target accounts
• Performing other duties and projects as assigned

Required Competencies:

• Service Excellence
• Results and Action Orientation
• Accountability and Responsibility
• Teamwork and Collaboration
• Priority Setting
• Planning and Organizing
• Time Management

Minimum Qualifications:

• 1 year sales experience
• High School diploma or GED
• Knowledge of Automation Portfolio
• Highly organized, detail-oriented, able to multitask
• Ability to work cross-functionally and provide excellent customer service
• Strong interpersonal and communication skills
• Physical ability to see, talk, hear, and sit for extended periods
• Normal office and fabrication environment exposure
• Travel up to 60%, primarily local, occasionally overnight
• Valid driver's license

Preferred Qualifications:

• 3 years automation or electrical distribution sales experience
• Hands-on electrical/mechanical knowledge
• Experience as a manufacturer's representative
• Experience with SICK Inc. products
• Bachelor's degree
• Knowledge of PLCs, HMIs, Networks, and related technologies

The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, sex, gender, age, disability, or other protected characteristics.