Automation Specialist

Pax8, Inc; United States; Hybrid; USD 132,000 - 178,000; Full time

Job summary

Pax8 in the United States is seeking an Automation Specialist to identify opportunities, design intelligent workflows, and connect systems across our global marketplace. You will work at the intersection of business operations, automation, and AI to reduce repetitive work and improve outcomes.

You will build automations using low-code/no-code platforms, apply AI to data processing and routing, and create repeatable playbooks that scale across functions.

Qualifications

• Deep understanding of workflows and data in the target function.
• Proven track record of implementing durable process improvements.
• Credibility with stakeholders and cross‑functional collaboration.

Responsibilities

• Identify and redesign processes with high automation potential.
• Design, build, deploy, and enhance intelligent workflows with low-code/no-code tools.
• Apply AI to streamline data processing, routing, summarisation, and knowledge retrieval.
• Connect systems to enable seamless information flow.
• Measure value via efficiency gains, quality, and adoption.
• Lead process-mapping workshops with stakeholders.
• Create frameworks, playbooks, standards, and templates to scale automation.
• Provide training, coaching, documentation, and ongoing support.
• Establish governance and ownership models for sustainable automations.
• Collaborate with Workflow Engineering and Automation Specialists to scale globally.

Skills

Functional domain

Systems thinking

AI experience

Communication

Change enablement

Tools

Power Automate

n8n

ServiceNow

Workday

Zapier

Airtable

Job description

Automation Specialist Pax8 | USA | Open to Hybrid/Remote/On Site in Denver, CO Join Pax8 in USA as an Automation Specialist and help shape the future of AI‑powered operations, building scalable automations that transform how work gets done across our global marketplace.

Build the Future of Work. This is not a traditional automation role. At Pax8, we’re creating an AI‑enabled organisation where automation becomes a natural part of every workflow rather than isolated experiments.

As an Automation Specialist, you’ll have the opportunity to identify opportunities others miss, design intelligent solutions, and directly influence how work evolves across our business. You’ll work at the intersection of business operations, automation, and AI, empowering teams to eliminate repetitive work, improve quality, and create capacity for higher‑value contributions. Most importantly, you’ll grow alongside emerging technologies, helping define what great looks like as AI becomes embedded into the fabric of our organisation.

Why Pax8? Pax8 is on a mission to build the world’s leading managed intelligence marketplace. As we continue our AI transformation journey, we’re investing in automation capabilities that empower our people, partners, and customers to achieve more. Working here means joining a passionate, ambitious, and collaborative team that embraces innovation, continuous learning, and experimentation. If you’re excited by solving business problems with technology and want to help shape the future of operational excellence, you’ll thrive here.

What You’ll Be Doing

• Identify and redesign business processes that create the greatest opportunity for automation and efficiency
• Design, build, deploy, and enhance intelligent workflows using modern low‑code and no‑code automation platforms
• Apply AI capabilities to streamline repetitive activities such as data processing, routing, summarisation, knowledge retrieval, and standardised responses
• Connect systems and platforms to enable seamless information flow across the business
• Measure and communicate the value delivered through automation, tracking efficiency gains, quality improvements, and adoption
• Facilitate process‑mapping workshops and collaborate with stakeholders to understand challenges and design practical solutions
• Create repeatable frameworks, playbooks, standards, and templates that accelerate automation across multiple business functions
• Enable adoption through training, coaching, demonstrations, documentation, and ongoing support
• Establish sustainable ownership models and governance practices that ensure automations remain effective over time
• Partner closely with Workflow Engineering and Automation Specialists across Pax8 to share best practices and scale successful approaches globally

The Impact You’ll Make

The solutions you build will directly improve how Pax8 operates. You’ll help reduce manual effort, increase process consistency, improve user experiences, and unlock capacity for teams to focus on strategic, high‑value work. Success in this role will be visible and measurable. Your work will influence operational excellence at scale while helping establish automation and AI as core capabilities across the organisation.

Skills and Experience

Functional Domain Expertise (Required)

• Significant experience in function with deep understanding of the workflows and data and systems within that function.
• Proven experience improving processes that actually stick — not just documented future‑state diagrams.
• Credibility with functional stakeholders and comfort navigating cross‑functional work.

Automation and Systems Thinking (Required)

• Demonstrated systems thinking: ability to understand end‑to‑end processes, interdependencies, and how changes impact roles, capacity, and outcomes.
• Experience redesigning workflows and operating rhythms to align with new tools — not just implementing tools.
• Understanding basic systems communication standards such as Identity protocols, MCP, RESTful systems integration.
• Hands‑on experience building workflows using platforms such as Microsoft PowerAutomate, n8n, ServiceNow, Workday configuration, Zapier, or Airtable automations.
• Comfort with logic, routing rules, conditional workflows, and integrations.
• Strong self‑directed learning mindset for new tools and platforms.
• Ability to troubleshoot system issues in domain/function and know when to escalate to Workflow Engineering.

Practical AI Experience (Required)

• Regular use of leading AI tools (e.g., ChatGPT Codex, Claude Code) in real work.
• Understanding of workflow solutioning that requires deterministic (programmatic) ways of problem solving vs non‑deterministic AI Agent based solutions i.e. where AI adds value in an automation/workflow — and where it doesn’t.
• Bonus: experience building chatbots, AI‑assisted routing, or automated knowledge retrieval.

Communication and Change Enablement (Required)

• Ability to explain automation concepts clearly to non‑technical audiences.
• Experience training users and creating documentation people actually follow.
• Strong adoption mindset: building is only half the job. Confidence holding teams accountable while remaining empathetic to change.
• An entrepreneurial, start‑up mindset with the curiosity, resilience, and initiative to turn ideas into impactful solutions while thriving in a fast‑moving, evolving environment.

Bring Your Perspective

We encourage you to apply even if you don’t meet 100% of the criteria. We’re committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in the United States.

Salary & Benefits

Base salary: Up to $155,000, depending on experience and location.

• 401(k) with Company Match
• Medical, Dental & Vision Coverage
• Employee Assistance Program (EAP)
• Employer‑Paid Life, AD&D, Short‑Term Disability & Long‑Term Disability Insurance
• Flexible Open PTO
• Paid Sick Leave
• Paid Parental Leave
• RTD EcoPass (eligible Colorado‑based employees)

Work Your Best Way

This opportunity is open to remote, hybrid, or onsite working arrangements across the United States, aligned with Denver working hours. Occasional travel to Denver and attendance at Pax8 Beyond or relevant industry events may be required. At Pax8, our offices are built with our people in mind and they reflect how we work best. They are all open, welcoming spaces that fuel collaboration, encourage creativity, and make it easy to connect, contribute, and have a little fun along the way. Pax8 Denver Office Environment Amazing location at the heart of Denver Tech Center Views directly into Fiddlers Green Amphitheatre with the occasional sound check concert mid‑day Breath taking Colorado Mountain view from over half of the office. Spacious sit to stand desks, state of the art 34‑inch curved screens, and cell phone chargers Cafe Eight Barista bar for fuelling bodies and ideas 3 State‑of‑the‑art Top Brewer Coffee Machines Mini Market with a curated selection of grab‑and‑go snacks, a soda fridge, Large communal lunch area with catered lunch twice a week Wellness rooms for both body and mind Games area with arcade games, a ping pong table and high energy music Regular social, cultural and networking events.

Grow Without Limits

There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, “born in the cloud” mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We’ll give you the space, trust, and the right projects to help you thrive — and full visibility of what it takes to reach your next level.

About Pax8

Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast‑growing, dynamic, and high‑energy organisation with a start‑up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it’s business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

Pre‑Employment Checks

As part of our hiring process, we are required to undertake pre‑employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third‑party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records.

Equal Opportunities

Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes.

Closing date: Monday 12th October 2026

Privacy notice: https://www.pax8.com/en-us/terms/job-applicant-privacy-notice/

Perks

• 401(k) with Company Match
• Medical, Dental & Vision Coverage
• Employee Assistance Program (EAP)
• Employer‑Paid Life, AD&D, Short‑Term Disability & Long‑Term Disability Insurance
• Flexible Open PTO
• Paid Sick Leave
• Paid Parental Leave
• RTD EcoPass (eligible Colorado‑based employees)

Please take a moment to review our Proprietary Rights and Non‑Competition Agreement — this document outlines important information about your rights and responsibilities if you join our team.

Job Applicant Privacy Notice

Pax8 is the global AI and cloud Marketplace for small and medium‑sized businesses (SMBs). Pax8 connects service providers and technology companies on a unified platform to discover, buy, sell, deploy and manage technology solutions for SMBs. More than 47,000 IT partners and 800,000 SMBs rely on Pax8 for expertise, automation and real‑time insights to stay productive, protected and prepared for the AI economy. Learn more at pax8.com. Our purpose is to help every small business turn their dreams into reality through the power of technology. Culture is important to us, and at Pax8, its business, and it IS personal. We embody Compassionate Candour by aiming to assist others with candid, actionable feedback. We Seek to Understand by being open, curious, and committed to learning. We believe in We Before Me, actively collaborating and seeking out diverse perspectives to ensure a win for Team Pax8. Our team takes pride in Do What You Say, taking ownership, honoring commitments, prioritizing, and delivering on promises. We encourage everyone to Light Up Learning by being brave and trying new ideas, embracing vulnerability, and sharing failures so everyone can learn. Finally, we are Driven by Passion, connecting personal passion to Pax8’s mission, and remaining resilient in the face of adversity and uncertainty in pursuit of our goals. At Pax8, we are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best!