Lead and support the cultivation of business relationships in pursuit of selling Emerson products, services and solutions in the field of industrial automation and process control. Product families include Emerson Process Systems and Solutions, covering product lines such as DeltaV DCS, DeltaV SIS, PACsystems PLCs, AMS Device Manager, Plantweb platforms and many others, including associated factory and John H. Carter Company services to engineer, fabricate, implement, install, and maintain these products.
The position requires traveling to customer industrial sites on a regular basis. Individuals must be capable of, and diligent about, compliance with safety rules and regulations in these environments. Attention to detail and awareness of potential safety hazards is expected at all times. Maturity and sound judgment are essential to working in this environment.
This position requires the individual to cultivate and develop strong, mutually-beneficial business relationships with end-customer decision makers, influencers and stakeholders who influence and direct the purchase of products and solutions within the field of industrial automation.
- Understand each customer’s Critical Success Factors (CSF), Key Performance Indicators (KPI), key initiatives and desired financial and operational business outcomes, and utilize that knowledge to promote and position Emerson and John H. Carter’s portfolio of products, solutions and commercial offerings.
- Maintain a high degree of industry knowledge and awareness including: trends, technology advancement, significant accomplishments by others in the business, state of the competition, and significant events related to John H. Carter Company and end-customer’s businesses.
- Provide leadership and ownership of assigned Emerson Program and John H. Carter accounts across a defined territory.
- Present and demonstrate product capabilities and the implementation of workflow processes governing project and service execution.
- Understand and navigate the Emerson organization and its ability to support sales efforts.
- Understand the John H. Carter Company’s key strengths and weaknesses when compared to the competition.
- Provide sales leadership to expand the business including preparing, maintaining and following account lifecycle plans with established installed-base customers.
- Promote, sell and renew annual lifecycle service agreements.
- Participate in the preparation of proposals.
- Provide direct responsibility for crafting and presenting the value proposition of a solution and verify that the solution meets the customers’ vision and application.
- Support recurring activities such as regular cadence calls, both internal, with Emerson, and with customers.
- Maintain records of active opportunities within Customer Relationship Management (CRM) platform Salesforce throughout the opportunity lifecycle.
- Ability to travel via vehicle or airplane to corporate and manufacturing sites and facilities as required.
- Limited overnight travel as required.
- Manage expenses within budgetary constraints.
- Follow company policies, procedures and methodologies.
- Understand and ensure that John H. Carter TCC (Total Customer Commitment) standards are upheld.
- The above does not constitute the total responsibilities of the role.
III. Qualifications
Education
Required:
- Equivalent years of directly-related experience
Preferred:
- Bachelor’s Degree, preferred curricula such as General Business, Industrial Engineering, Electrical Engineering, Chemical Engineering or Mechanical Engineering.
Experience
Required:
- Proven sales record with commercial and technical experience in similar industries.
- Proven track record and successful history of achieving goals and sales targets.
- Proficient in Microsoft Office suite (Excel, Word and PowerPoint) and Microsoft Visio.
- Ability to multi-task, prioritize, and manage time effectively
- Basic business acumen.
- High level of attention to detail.
Preferred:
- Experience in Salesforce CRM or equivalent.
- Experience in Emerson or competing Industrial Automation platforms.