Automation Program Lead — Cross-Functional Projects

HS Inc. Automation; Grand Rapids (MI); On-site; USD 75,000 - 110,000; Full time

Job summary

HS Inc. Automation in Grand Rapids, MI, seeks a seasoned Program Manager to lead automation projects from kickoff to customer acceptance. You will coordinate cross-functional teams, manage schedules and budgets, and ensure quality and timely delivery while maintaining thorough documentation.

The role requires strong communication, organizational skills, and a proactive approach to risk management, with a focus on customer satisfaction and continuous process improvement in an ISO 9001 environment.

Qualifications

• High School Diploma or GED.
• 5+ years program/project management in manufacturing or automation.
• Strong technical aptitude or business background.
• Proficiency with Microsoft Office Suite and Microsoft Project.
• Excellent written, verbal, and interpersonal communication.
• Strong organizational, planning, and time management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated problem-solving and decision-making skills.
• Ability to work independently while collaborating with cross-functional teams.
• Strong customer service and relationship management skills.

Responsibilities

• Lead multiple projects simultaneously while meeting deadlines and budget expectations.
• Coordinate cross-functional efforts across engineering, manufacturing, purchasing, sales, and customers.
• Serve as the primary point of contact for customer communications throughout the project lifecycle.
• Develop, maintain, and communicate detailed project schedules and milestones.
• Coordinate project activities to ensure on-time delivery within quality and budget objectives.
• Ensure engineering designs contain required information and documentation before release.
• Track and document engineering changes throughout the project lifecycle.
• Provide customers with weekly status updates and timelines.
• Identify risks, delays, or issues and implement corrective actions.
• Maintain project documentation and ensure ISO 9001 compliance.

Skills

Project Management

Cross-Functional Leadership

Communication

Time Management

Problem Solving

Customer Focus

Education

Bachelor's degree in Engineering, Business, Project Management, or related field

Tools

Microsoft Office

Microsoft Project

Job description

HS Inc. Automation in Grand Rapids, MI, seeks a seasoned Program Manager to lead automation projects from kickoff to customer acceptance. You will coordinate cross-functional teams, manage schedules and budgets, and ensure quality and timely delivery while maintaining thorough documentation.

The role requires strong communication, organizational skills, and a proactive approach to risk management, with a focus on customer satisfaction and continuous process improvement in an ISO 9001 environment.