Automation Operations Infrastructure Engineer

Intel Corporation; Phoenix (AZ); On-site; USD 52,000 - 200,000; Full time

Job summary

Intel Corporation in Hillsboro, OR (with additional location in Phoenix, AZ) seeks a Database and Data Loader Support Engineer to join our Level 2 team. You will troubleshoot, maintain, and support database systems and data loader processes in an automated manufacturing environment.

The role supports 24x7 operations with 12-hour day shifts on a compressed work week. The position is a 36‑month contract, requiring 5+ years of factory automation operational experience and proficiency in SQL/DB

Qualifications

• 1+ years of experience with relational database technologies and database engineering or administration support.
• 1+ years of experience with automated monitoring and alerting systems.
• 5+ years of experience providing operational support in a factory automation environment.

Responsibilities

• Provide Level 2 support for database systems and data-loader processes, resolving complex production issues.
• Maintain databases and monitor data flow for smooth operations.
• Collaborate with end-users and cross-functional teams to address performance bottlenecks.
• Apply Agile methodologies and ITIL incident management for effective resolutions.
• Support 24x7 operations, including 12-hour day shifts on a compressed week.
• Implement procedures to ensure adherence to system protocols and improve efficiency.
• Leverage automated monitoring and alerting systems to proactively resolve issues.

Skills

SQL optimization

Database platforms

Database concepts

Backup and recovery

Monitoring tools

Education

AS in Computer Science/related STEM field

Job description

Job Details:

Job Description:

Embark with us on a journey of growth and transformation as we create exceptionally engineered technology and bring AI everywhere. As a valued team member, your adaptability and attention to detail will contribute to our drive for results and relentless pursuit of quality, ensuring we meet our customers’ needs with precision.

Life at Intel: https://jobs.intel.com/en/life-at-intel

The Role and Impact
We are seeking a Database and Data Loader Support Engineer to join our Level 2 support team, ensuring seamless database operations and resolving technical challenges in an automated manufacturing environment. In this role, you will provide hands-on troubleshooting, maintenance, and technical support for database systems and data loader processes, empowering end‑users and enabling efficient data integration. Your work will directly contribute to the smooth operation of critical systems and processes that drive success for the business.

Business Group
As part of Intel Foundry Automation under the Data Analytics and Process Control team, you will join a dynamic group focused on ensuring the reliability and performance of Intel’s automated systems. This team plays a key role in supporting Intel’s broader goals by enabling efficient manufacturing processes, driving innovation, and maintaining robust data operations across global factory networks.

Key Responsibilities

• Provide Level 2 technical support for database systems and data loader processes, including troubleshooting and resolving complex issues in critical production environments.
• Ensure smooth data operations and seamless integration by maintaining database systems and monitoring data flow processes.
• Collaborate with end‑users and cross‑functional teams to address database performance challenges and operational bottlenecks.
• Utilize Agile frameworks and ITIL/incident management processes for effective problem resolution.
• Support 24x7 operational environments, including availability for 12‑hour day shifts based on compressed work week schedules.
• Implement procedures and solutions to ensure adherence to system protocols and improve operational efficiency.
• Leverage automated monitoring and alerting systems to proactively identify and resolve technical issues.

Equivalent Grade Level : 005

Position Duration : 36 months / 3 years

Shift Schedule: Shift 5 – 12-hour Days: Sunday through Tuesday and every other Wednesday

This position is not eligible for Intel immigration sponsorship.

Qualifications:

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates Experience listed below would be obtained through a combination of your schoolwork, classes, research and/or relevant previous job and/or internship experiences.

Minimum Qualifications:

• Associate of Science in Computer Science, Digital Systems, Information Technology, Information Systems, Computer Engineering or related STEM fields.
• 1+ years of experience with relational database technologies and database engineering or database administration support
• 1+ years of experience with automated monitoring and alerting systems.
• 5+ years of experience providing operational support in a factory automation environment.

Preferred Qualifications:

• Proficiency in SQL query writing and optimization
• Experience with major database platforms (SQL Server, Oracle, MySQL, or PostgreSQL database administration)
• Understanding of database concepts (tables, indexes, views, or stored procedures)
• Knowledge of database backup and recovery procedures
• Familiarity with database monitoring tools and performance metrics

Interview Tips: https://www.intel.com/content/www/us/en/jobs/hiring.html

Job Type:

Intel Contract Employee

Shift:

Shift 5 (United States of America)

Primary Location:

US, Oregon, Hillsboro

Additional Locations:

US, Arizona, Phoenix

Posting Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust

N/A

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock bonuses, and benefit programs which include health, retirement, and vacation. Find out more about the benefits of working at Intel.

Annual Salary Range for jobs which could be performed in the US: $52,000.00-$200,000.00 (Hourly Role)

The range displayed on this job posting reflects the minimum and maximum target compensation for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific compensation range for your preferred location during the hiring process.

Work Model for this Role

This role will require an on‑site presence. * Job posting details (such as work model, location or time type) are subject to change.

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ADDITIONAL INFORMATION: Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter.