Automation & Logistics Systems Technician: Fault Diagnostics

Galaxus Deutschland; Deutschland; Remote; USD 46,194 - 63,517; Full time

Benefits offered by this job

28 days of holiday

Employee conditions in online shop

Shuttle service

EDU points for professional development

Job summary

Galaxus Deutschland is searching for an IS Technician to ensure the smooth operation of our automated logistics systems. In this role, you will diagnose and resolve faults, support commissioning processes, and collaborate closely with our Industrial Systems team.

Ideal candidates have technical qualifications, knowledge of automated systems, and strong communication skills in both German and English. We emphasize continuous growth, providing 28 days of holiday, flexibility, and extensive professional development opportunities.

Qualifications

• Experience with automated systems in logistics.
• Interest in complex technical systems and structured fault diagnosis.
• Willingness to propose more efficient solutions.

Responsibilities

• Diagnose and fix faults in automated systems.
• Support commissioning and system acceptance.
• Document faults and lessons learned.

Skills

Automated systems knowledge

Fault diagnosis

C1 German

A2 English

Mechatronics Technician training

Education

Technical qualification in Mechatronics or Electrician

Job description

As the top Swiss e-commerce platform, with a crew of over 4’000 across Switzerland, Germany, and Serbia, Galaxus is poised to move into new markets. Our driving force is our determination to keep challenging the status quo. That’s why we’re on the lookout for characters who’re passionate about making genuine improvements. We’ll give you the freedom and trust to make an impact, to grow with us and to be yourself. Act galactic. Be you.

Our automated logistics systems are the beating heart of everything we ship – and we need someone who keeps that heart pumping. As our IS Technician, you'll be the go-to person for diagnosing and fixing faults in automated systems, and you'll play a key role during commissioning and system acceptance. You'll get to know a cutting-edge automated facility inside and out – from the very first bolt.

Deine Aufgaben

• Dig into faults in our automated systems – from controls to interfaces – and figure out what's going wrong and why
• Support commissioning, testing and system acceptance alongside the team
• Work closely with the Industrial Systems Lead and TGW on fault analysis and resolution
• Build deep system knowledge: material flow, controls, plant logic – the full picture
• Document faults, weak points and lessons learned so the whole team benefits
• Help shape our internal troubleshooting standards from scratch

Deine Fähigkeiten

• Training as a Mechatronics Technician, Electrician, or equivalent technical qualification
• Experience with automated systems in logistics – but if you're the type who picks things up quickly, that matters more
• A basic understanding of control systems (PLC, sensors, actuators)
• Interest in complex technical systems and structured fault diagnosis
• Language skills: C1 German and A2 English (minimum)
• Using creativity and initiative to solve problems and achieve goals
• A willingness to challenge «how things have always been done» and propose more efficient, automated or effective solutions.

Warum startest du bei uns?

• Values, not empty words: Cooperative, innovative, piratesque, responsible, ambitious – these five values are what we practise and preach
• Courageous thinking: We encourage everyone to think on their feet, and love it when they come up with bold or edgy ideas
• Uncomplicated approach: Simplicity is at our core. We avoid the unnecessary and focus on what really matters – from overcoming challenges to celebrating our shared successes
• Flexibility and freedom: Every position is possible with an 80% workload
• Rapid growth: With us, growth is a continuous journey. We also support you with EDU points (1600 € or 2000 minutes) per year for your professional development so there’s no risk of you getting stuck in a rut
• More benefits: 28 days of holiday, exclusive employee conditions in our online shop, a shuttle service and other benefits

Diversity is our culture.

To build the best team, we want to draw from the full spectrum of talent out there. This means people from all walks of life have the same opportunities with us, regardless of their ethnicity, religion, disability status, gender identity, sexual orientation or age. We believe true inclusion means everyone is welcome and each contribution is valuable.