Automation & IT Specialist: AI Tools & Growth Path

Simplex; Austin (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

A technology recruiting firm in Austin, TX, is seeking an IT Support and Automation Specialist. This role involves building and maintaining workflow automations while managing IT support and security tasks. Ideal candidates have at least 1 year of IT support experience and a passion for learning, especially in AI coding tools. The starting salary is $80,000, with opportunities for growth to $95,000 and $110,000 within two years based on project ownership and security initiatives.

Qualifications

• 1+ years of experience in IT support, systems administration, or a related role.
• Experience troubleshooting technical issues across hardware, software, and access management.
• Basic knowledge of security frameworks (NIST, ISO 27001) and privacy regulations.

Responsibilities

• Build and maintain business workflow automations using n8n and AI coding tools.
• Manage and resolve IT support tickets including access issues and general user support.
• Administer the M365 environment including user management and security configurations.

Skills

IT support experience

Technical troubleshooting

Communication skills

Interpersonal skills

Tools

M365 administration

n8n

Cisco Meraki

Job description

A technology recruiting firm in Austin, TX, is seeking an IT Support and Automation Specialist. This role involves building and maintaining workflow automations while managing IT support and security tasks. Ideal candidates have at least 1 year of IT support experience and a passion for learning, especially in AI coding tools. The starting salary is $80,000, with opportunities for growth to $95,000 and $110,000 within two years based on project ownership and security initiatives.