Automation Engineer — Workflow & Digital Signature Expert

Community First Credit Union | Wisconsin; Neenah (WI); On-site; USD 85,000 - 125,000; Full time

Job summary

Community First Credit Union seeks a Business Process Automation Engineer to enhance member and employee experiences through digital signature, document management, and workflow technologies.

You will partner with business teams to design, implement, and support automation solutions, research new tech, and ensure secure, compliant operation across the organization. A strong background in automation and IT collaboration is required.

Qualifications

• Associates degree in Information Systems or related field; Bachelor's preferred.
• 5+ years designing/delivering automation solutions.
• Experience with workflow, document management, or automation tech; OnBase/Nautilus, DocuSign, scripting preferred.

Responsibilities

• Serve as a technical subject matter expert for digital signature, document management, and workflow systems, staying current on technology capabilities and applying them to business needs.
• Partner with business teams and leaders to design, implement, and support workflow and automation solutions that improve employee and member experiences.
• Research and recommend technologies and solutions that improve functionality, efficiency, and the experiences of our members and employees.
• Install, configure, upgrade, and maintain automation technologies to ensure reliable and secure operation.
• Facilitate change management and coordinate implementation efforts with IT teams and business users.
• Create and maintain technical documentation, processes, and procedures to support and train internal teams.
• Assist with disaster recovery planning for automated processes.
• Help ensure technology solutions meet security, regulatory, and organizational compliance requirements.

Skills

Analytical thinking

Problem solving

Organizational skills

Communication skills

Education

Associate's degree in Information Systems

Bachelor's degree preferred

Tools

OnBase/Nautilus

DocuSign

Scripting

Job description

Community First Credit Union seeks a Business Process Automation Engineer to enhance member and employee experiences through digital signature, document management, and workflow technologies.

You will partner with business teams to design, implement, and support automation solutions, research new tech, and ensure secure, compliant operation across the organization. A strong background in automation and IT collaboration is required.