Automation Engineer

Logoslabs

San Francisco (CA)

Hybrid

USD 120,000 - 180,000

Full time

12 days ago

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Benefits offered by this job

Home office setup allowance

Internet allowance

Gym & wellness allowance

Diji Assist - Mental health & counse링

Open-door culture

Reimbursement for certifications

Flexible work - home or office

Team events & engagement activities

Job summary

Logoslabs seeks an experienced Automation Engineer to design, develop, and maintain automation solutions across MSP and business systems. You will collaborate with service delivery, engineering, operations, and customer-facing teams to identify opportunities, build scalable workflows, and drive continuous improvement.

The role emphasizes automation, AI integration, and modern development practices to enhance service delivery and customer outcomes.

Qualifications

Proven experience designing and maintaining automation solutions in MSP environments.
Ability to identify automation opportunities across technical and business operations.
Familiarity with modern automation platforms and AI integrations.

Responsibilities

Design, develop, and maintain workflow automations across MSP and business systems.
Build scalable automation solutions to reduce manual effort and improve consistency.
Develop reusable automation frameworks, templates, and best practices.

Skills

MSP automation

Power Platform

Power Automate

Power Apps

Azure Logic Apps

n8n

REST APIs

GraphQL APIs

Webhooks

OAuth

Custom connectors

AI integration

Python

PowerShell

Git & CI/CD

Tools

Git

CI/CD

Job description

About the Role

We are seeking an experienced Automation Engineer with a strong background in Managed Services to design, develop, and maintain automation solutions that improve operational efficiency, enhance service delivery, and deliver better customer outcomes. This role is ideal for someone who is passionate about eliminating repetitive tasks, integrating business systems, and leveraging modern automation platforms and AI technologies to solve complex operational challenges.

You will collaborate closely with service delivery, engineering, operations, and customer-facing teams to identify automation opportunities, build scalable workflows, and drive continuous improvement across the organisation.

About the Client

You will be working with a technology-driven managed services organisation committed to delivering innovative automation, integration, and cloud solutions that improve operational performance and customer experience. The company embraces emerging technologies and continuously invests in automation, AI, and modern development practices to deliver scalable, future-ready solutions.

The organisation fosters a collaborative culture where innovation, continuous improvement, and technical excellence are encouraged, providing opportunities to work on cutting-edge automation and AI initiatives.

Experience & Industry Background

Proven experience as an Automation Engineer within a Managed Service Provider (MSP) environment
Strong understanding of MSP operational workflows and service delivery processes
Experience designing, developing, and maintaining automation solutions that improve operational efficiency
Ability to identify automation opportunities across technical and business operations

Automation & Integration Technologies

Hands-on experience with:
- Microsoft Power Platform
- Power Automate
- Power Apps
- Azure Logic Apps
- n8n
Strong experience building integrations using:
- REST APIs
- GraphQL APIs
- Webhooks
- OAuth
Experience developing custom connectors and middleware integrations

AI & Development Skills

Experience with Model Context Protocol (MCP) and building MCP servers
Experience integrating AI services into operational workflows
Proficiency in Python and/or PowerShell
Experience with Git, source control, and CI/CD pipelines
Passion for emerging AI technologies and automation frameworks

Cloud Technologies

Experience working with:
- Microsoft Azure
- Microsoft 365
- Azure Active Directory (Entra ID)
- Azure Functions

Communication & Personal Attributes

Strong analytical and problem-solving skills
Excellent written and verbal communication abilities
Ability to collaborate effectively across technical and business teams
Self-motivated with a continuous improvement mindset
Strong documentation and solution design capabilities

Responsibilities

Automation Development

Design, develop, and maintain workflow automations across MSP and business systems
Build scalable automation solutions that reduce manual effort and improve operational consistency
Develop reusable automation frameworks, templates, and best practices
Create monitoring and alerting capabilities for automation workflows

System Integration & API Development

Develop integrations between cloud applications using REST APIs, GraphQL APIs, webhooks, and middleware platforms
Design and implement automation using Microsoft Power Automate and n8n
Develop custom connectors where native integrations are unavailable
Troubleshoot and resolve automation failures, API issues, and integration challenges

AI & Emerging Technologies

Build and maintain Model Context Protocol (MCP) servers to securely expose business systems and workflows to AI platforms
Integrate AI services into operational processes where appropriate
Evaluate and adopt emerging automation and AI technologies to enhance business operations

Operational Improvement

Automate service desk, project management, sales, and operational processes
Work closely with service desk and engineering teams to identify repetitive tasks suitable for automation
Participate in solution design and continuous improvement initiatives
Maintain comprehensive documentation covering automation solutions, integration architecture, and operational procedures

How we take care of our team