Automation Architect — Customer Success Tools

Drive Capital; North Carolina; On-site; USD 70,000 - 90,000; Full time

Job summary

Drive Capital is seeking a Tools & Automation Developer in RTP, North Carolina. The role focuses on developing individual automation solutions that streamline customer success processes and enhance overall experience.

The ideal candidate should have 3-5 years of experience in automation engineering, technical proficiency in Python and Bash, and strong analytical skills. U.S. citizenship is required for this position.

Qualifications

• 3-5 years of experience in automation engineering, preferably in a customer success environment.

Responsibilities

• Design, develop, and deploy automated workflows.
• Identify opportunities for automation within processes.
• Provide technical support for automation tools.
• Analyze customer data for automation strategies.
• Collaborate with cross-functional teams for solutions.
• Create and maintain documentation for workflows.
• Train team members on automation tools.

Skills

Python

Bash

Django

Ansible

Puppet

Salesforce

Grafana

SQL

Data analysis

Communication skills

Problem-solving

Team player

Job description

Drive Capital is seeking a Tools & Automation Developer in RTP, North Carolina. The role focuses on developing individual automation solutions that streamline customer success processes and enhance overall experience.

The ideal candidate should have 3-5 years of experience in automation engineering, technical proficiency in Python and Bash, and strong analytical skills. U.S. citizenship is required for this position.