Automation AND Application Support Analyst III

eTeam; Jersey City (NJ); On-site; USD 85,000 - 120,000; Full time

Job summary

A leading technology consulting firm is seeking an Automation and Application Support Analyst III in Jersey City, NJ. This role involves supporting compliance technology initiatives, enhancing documentation, and automating solutions. Ideal candidates will have an undergraduate degree in IT and expert knowledge of SharePoint and related tools. The position offers a 12-month contract with a focus on team collaboration and operational assistance.

Qualifications

• Advanced to Expert knowledge of SharePoint.
• Extensive experience with SharePoint Designer and workflow implementation.
• Experience with analytical tools such as PowerBI and Tableau.
• Extensive experience with SharePoint Designer and workflow implementation.
• Experience with reporting tools such as PowerBI, Tableau, Alteryx or SQL Server.
• Working knowledge of R/Python is a plus.
• Strong communication and customer service skills.

Responsibilities

• Standardize CI/CD and production environments.
• Enhance solution independence on personal machines.
• Coordinate development and user acceptance testing of solutions.
• Coordinate development, testing and production delivery of solutions.
• Centralize and index the suite of applications built by Compliance Technology and Automation.
• Create detailed functional documentation for implemented solutions.
• Provide day-to-day operations assistance and act as POC for technical issues.
• Collaborate with Central IT teams on key projects.
• Identify opportunities to automate manuals tasks and scale solutions across Compliance.
• Develop reports using PowerBI, Tableau, SQL Server, Alteryx, etc.

Skills

SharePoint

Power Automate

Power Apps

SQL server

PowerBI

Tableau

Alteryx

R

Python

Communication

Education

Undergraduate degree in Computer Systems, IT, or business related major

Tools

SharePoint Designer

Job description

Automation AND Application Support Analyst III

Job Title: Compliance Technology Automation and Application Support Analyst

Job Duration: 12 months contract

Location: Jersey City, NJ 07310

Pay Range: Depending upon the experience

The Compliance Technology Automation and Application Support consultant operates within the Compliance Data Governance and Technology Automation team reporting to the VP of Technology Automation. The candidate will be part of a pool of resources who may work together or individually on simultaneous initiatives. This role requires a person that can organize and standardize the current state of tools and solutions developed by the team, leveraging knowledge in client's IT framework and in application support, aligned with client's standards, upscaling the automation and user independence of the solutions, enhancing documentation and providing support.

Responsibilities

• Accelerate the industrialization of our development infrastructure – standardizing CI/CD, productionizing environments, and aligning delivery to Group IT Standards and the client's IT Governance & ICT Risk frameworks.
• Enhance solution independence on personal machines, ensuring solutions run within the Group IT Governance framework.
• Participate and/or lead design and development of solutions to streamline business processes and functions.
• Coordinate development, user acceptance testing and production delivery of solutions.
• Centralize and index the suite of applications built by Compliance Technology and Automation.
• Create detailed functional documentation to support implemented solutions.
• Provide day-to-day operations assistance; serve as the POC for identifying and solving technical issues.
• Collaborate with Central IT teams on key projects.
• Identify opportunities to streamline and automate manual tasks, developing solutions that can be leveraged across Compliance.
• Develop reports using technologies such as PowerBI, Tableau, SQL server, Alteryx, etc.

Qualifications

• Undergraduate degree in Computer Systems, IT, or business related major (Technical certifications a plus).
• Advanced to Expert knowledge of SharePoint, including Power Automate, Power Apps and SPFx.
• Capable of creating custom SharePoint forms using webparts and multiple data connections.
• Extensive experience with SharePoint Designer and workflow implementation.
• Experience with reporting and analytical tools such as PowerBI, Tableau, Alteryx or SQL server.
• Working knowledge of R/Python a plus.
• Superior communications and customer service skills.

Experience

Experience in client's IT activities and organization is required.