Automatic Gate Service Technician - Field Role

Citadel Access Solutions

Phoenix (AZ)

On-site

USD 55,000 - 85,000

Full time

2 days ago

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Job summary

Citadel Access Solutions is seeking an Automatic Gate Entry Systems Service Technician to diagnose, repair, maintain, and upgrade commercial gate and access control systems in the Phoenix area. This field-based role requires strong troubleshooting across mechanical, electrical, and low‑voltage systems and ensures safety and reliability of operators.

You will respond to scheduled and emergency service calls, work with customer stakeholders, read wiring diagrams, perform maintenance, and upgrade

Qualifications

2–5+ years of experience servicing automatic gates, gate operators, access control systems, or related equipment.
Strong troubleshooting and diagnostic abilities.
Working knowledge of automatic gate operator systems.
Experience troubleshooting electrical and low‑voltage circuits.
Ability to read wiring diagrams and electrical schematics.
Experience with DoorKing, LiftMaster, HySecurity, FAAC, Nice, Viking Access, Linear, or similar equipment is preferred.
Experience with access control, intercom, CCTV, networking, or telephone entry systems is a plus.
Understanding of UL 325 and ASTM F2200 standards preferred.
Welding and fabrication skills are a plus.
Ability to work independently and make sound decisions in the field.
Strong customer service and communication skills.
Valid driver's license and acceptable driving record.

Responsibilities

Diagnose and repair automatic sliding gates, swing gates, barrier arms, and pedestrian entry systems.
Troubleshoot gate operators, motors, gearboxes, control boards, limit systems, chains, belts, and mechanical components.
Diagnose electrical and low‑voltage system failures.
Repair and replace gate operator components and associated hardware.
Troubleshoot card readers, keypads, telephone entry systems, intercoms, and access control devices.
Diagnose vehicle detection loops, loop detectors, photo eyes, safety edges, and other sensors.
Repair damaged wiring, connections, relays, power supplies, and control equipment.
Respond to emergency and priority gate service calls as required.
Perform system upgrades and equipment replacements.
Use multimeters and diagnostic tools to identify electrical and low‑voltage issues.
Read and interpret wiring diagrams, schematics, manufacturer manuals, and system documentation.
Troubleshoot AC/DC power, relays, inputs, outputs, control boards, and communication issues.
Identify whether failures are mechanical, electrical, access‑control related, or caused by external equipment.
Determine appropriate repair recommendations and communicate findings clearly.
Escalate complex technical issues when necessary.