Automated Maintenance Coordinator

the LEGO Group; Richmond (VA); Hybrid; Confidential; Full time

Benefits offered by this job

Hybrid work model

Annual bonus potential

Life and disability insurance

Job summary

LEGO Group in the United States is seeking an Automated Maintenance Coordinator to lead a maintenance team in a highly automated warehouse. You will manage preventive, corrective, and predictive maintenance to maximize equipment reliability, safety, and efficiency.

This role collaborates across functions, supports technician development, and drives continuous improvement through root cause analysis and KPI tracking. A hybrid work model is available.

Qualifications

• Minimum of 5 years of experience as a Maintenance Technician or similar role.
• Demonstrated experience leading teams or supervising others.
• Advanced knowledge of electrical and mechanical maintenance in an automated warehouse or similar environment.
• Ability to work at heights ranging from 8 to 40 meters, including participation in height rescue procedures if necessary.
• CPR and First Aid certification required (must be obtained upon hire or within a specified timeframe).
• Hands‑on experience with repair and maintenance of industrial equipment, including mechanical, electrical, and pneumatic systems.
• Working knowledge of PLC systems with ability to perform basic tasks (Allen Bradley and Siemens preferred).
• Proficiency with Warehouse Management Systems (WMS) and maintenance‑related software tools
• Strong computer skills, including Microsoft Office applications
• Knowledge of and adherence to Lockout/Tagout (LOTO) procedures and safety certifications
• Willingness to travel internationally for training as needed

Responsibilities

• Lead the maintenance team to ensure warehouse equipment is maintained for safe, efficient operations and product quality.
• Execute and support corrective, preventive, and predictive maintenance activities.
• Adjust and optimize equipment settings and parameters (machinery, sensors, etc.).
• Identify, replace, and manage spare parts based on wear and performance.
• Support installation and configuration of new equipment within the facility.
• Serve as liaison with external vendors to troubleshoot critical equipment issues.
• Conduct root cause analysis to drive continuous improvement in reliability.
• Support technician development by ensuring required skills are met and maintaining the skills matrix.
• Collaborate with warehouse teams to coordinate planned downtime and response to failures.
• Follow safety, environmental, and quality standards (ISO 9001, ISO 14001, OHS).
• Recommend improvements to preventive maintenance procedures and checklists.
• Monitor and report spare parts inventory needs.
• Support training completion and employee development in coordination with trainers.
• Perform process confirmations and audits.
• Report downtime and key issues during shifts to support improvement efforts.
• Participate in Lean, Kaizen, Six Sigma initiatives.
• Attend daily shift meetings and weekly department meetings.
• Update maintenance KPIs and huddle board metrics.
• Assist in creating and updating maintenance documentation and SOPs.
• Contribute to engineering and maintenance improvement projects.
• Support identification and procurement of critical spare parts.
• Perform condition monitoring activities as required.
• Maintain compliance with 5S and safety programs.

Skills

Maintenance leadership

Electrical & mechanical maintenance

PLC knowledge

Height safety

CPR & First Aid

WMS familiarity

LOTO compliance

Travel willingness

Microsoft Office

Troubleshooting

Education

Technical degree in electromechanics / electronics / related field

Job description

Job Description

Position Overview:

We are seeking a skilled and motivated Automated Maintenance Coordinator to support the operation and reliability of a highly automated warehouse environment. This role is responsible for leading and coordinating maintenance activities, including preventive, corrective, and predictive maintenance, to ensure equipment performance, safety, and operational efficiency.

The Automated Maintenance Coordinator will work closely with cross-functional teams to troubleshoot issues, minimize downtime, and drive continuous improvement initiatives. This position also supports the development of maintenance technicians, ensures adherence to safety and quality standards, and serves as a key point of contact for equipment performance and reliability.

Compensation & Schedule

Estimated Total Annual Compensation: $90,946 - $110,034.44

• Includes base hourly pay of $39.75/hour, potential shift differential (for night shift), overtime opportunities, and annual bonus potential

Shift Differential: 10% for night shift

Schedule: Rotating 2-2-3 shift pattern (day and night shifts)

What You’ll Do

• Lead the maintenance team to ensure LEGO warehouse equipment is maintained in optimal condition to support safe, efficient operations and product quality
• Execute and support corrective, preventive, and predictive maintenance activities
• Adjust and optimize equipment settings and parameters (machinery, sensors, etc.)
• Identify, replace, and manage spare parts based on wear, performance, and operational needs
• Support installation and configuration of new equipment within the facility
• Serve as a liaison with external vendors and suppliers to troubleshoot and resolve critical equipment issues
• Conduct root cause analysis to drive continuous improvement in equipment reliability and processes
• Support technician development by ensuring required skills are met and maintaining the skills matrix
• Collaborate with warehouse teams to coordinate planned downtime and response to equipment failures
• Follow all applicable safety, environmental, and quality standards (e.g., ISO 9001, ISO 14001, OHS standards)
• Recommend improvements to preventive maintenance procedures and checklists
• Monitor and report spare parts inventory needs
• Support and track training completion and employee development in coordination with trainers
• Perform process confirmations and audits
• Report downtime and key issues during shifts to support continuous improvement efforts
• Participate in continuous improvement initiatives (e.g., Lean, Kaizen, Six Sigma)
• Attend and contribute to daily shift meetings and weekly department meetings
• Update and track maintenance KPIs and huddle board metrics
• Assist in creating and updating maintenance documentation and standard operating procedures
• Contribute to engineering and maintenance improvement projects
• Support identification and procurement of critical spare parts
• Perform condition monitoring activities (e.g., thermography, vibration analysis) as required
• Maintain compliance with 5S standards, safety programs, and maintenance best practices
• Participate in safety initiatives, audits, and continuous improvement boards
• Communicate effectively across shifts to ensure proper handoff of information, issues, and learnings
• Escalate critical issues to leadership when necessary and follow appropriate decision-making protocols

Basic Qualifications

• Minimum of 5 years of experience as a Maintenance Technician or similar role
• Demonstrated experience leading teams or supervising others
• Advanced knowledge of electrical and mechanical maintenance in an automated warehouse or similar environment
• Ability to work at heights ranging from 8 to 40 meters, including participation in height rescue procedures if necessary
• CPR and First Aid certification required (must be obtained upon hire or within a specified timeframe)
• Hands‑on experience with repair and maintenance of industrial equipment, including mechanical, electrical, and pneumatic systems
• Working knowledge of PLC systems with ability to perform basic tasks (Allen Bradley and Siemens preferred)
• Proficiency with Warehouse Management Systems (WMS) and maintenance‑related software tools
• Strong computer skills, including Microsoft Office applications
• Knowledge of and adherence to Lockout/Tagout (LOTO) procedures and safety certifications
• Willingness to travel internationally for training as needed

Preferred Qualifications

• Technical degree in electromechanics, mechanics, electronics, or a related field
• Experience working in an automated materials handling or warehouse environment

#LVA1

Compensation

The salary for this position has a range of $39.75 - $39.75 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.

What’s in it for you?

Here are some of what to expect:

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you’ll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you’ll be rewarded through our bonus scheme

Your workplace: Your workplace will be the office, store or factory specified in this advert.

Hybrid Working: Our hybrid work model, Best of Both offers you the option of flexibility to work from home up to two days per week. Your People Leader will discuss the principles of the model, including how this option applies to your role and team.

Learn more about our benefits, culture and workplace experience here

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.