Automated Cold Storage Facility - General Manager

Lineage Logistics; Hazle Township (PA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

401k retirement plan

Paid time off

Medical, dental, life and disability保险

Annual bonus eligibility

7 holidays per year

Job summary

Lineage Logistics is seeking a seasoned Operations Manager to drive strategic direction and lead a mid-sized warehouse team. You will recruit, train, and develop staff while ensuring safety, regulatory compliance, and efficient operations across warehousing activities.

You will analyze costs, optimize space, and collaborate with Sales to expand accounts, negotiate terms, and close deals. Expect travel up to 25% and a key role in achieving Lineage safety and quality standards.

Qualifications

• Bachelor's Degree or equivalent work experience.
• 5 years of Operations Management experience in Supply Chain or related field.
• Experience with strategy/annual planning, budgets and SOPs.
• Six Sigma/LEAN continuous improvement experience.
• Experience managing, training and developing people in operation roles.
• Proficient in Microsoft Office.
• Experience working with Warehouse Management Systems (WMS).
• Excellent verbal and written communication skills.
• Ability to travel up to 25%.
• Able to work in temperature-controlled environments and lift up to 40 lbs.

Responsibilities

• Provide strategic direction and operational support to meet goals.
• Direct, recruit, train, develop, and provide performance feedback to direct reports.
• Achieve company performance goals and KPIs (LTR, truck turn times, customer service).
• Review and analyze warehouse activities and costs to drive process improvement.
• Collaborate with Sales Manager on marketing and sales efforts, including planning new account strategies, prospecting, quotes, negotiating contracts, and closing deals.
• Monitor and control budgets, capex, space utilization to meet targets.
• Support safety, food quality standards and employee health across operations.
• Foster and maintain excellent customer service and client relationships.

Skills

Operations management

Leadership

Budgeting

Strategic planning

WMS

Communication

Analytical thinking

Travel readiness

Education

Bachelor's Degree or equivalent

Tools

Microsoft Office Suite

Warehouse Management Systems (WMS)

Job description

Provide strategic direction and operational support to meet the established goals for a medium sized warehouse which carries a broad scope of responsibilities and complexity. Operate facility while following all regulatory and company safety standards, policies, and procedures.KEY DUTIES AND RESPONSIBILITIESDirect, recruit, train, develop, and provide performance feedback to direct reports to ensure productivity, efficiency, and effectivenessAchieve company performance goals including internal and external Key Performance Indicators (KPIs), such as Labor to Revenue (LTR), truck turn times, and customer service standardsReview and analyze all warehouse activities and costs to drive process improvementCollaborate with Sales Manager in marketing and sales efforts, including planning new account strategies, prospecting new accounts, sales calls, developing and quoting rates, negotiating contracts, and closing salesEstablish and ensure facilities have excellent focus on customer service and client relationshipsMonitor and control budgets, capital expenditures, material handling equipment and space utilization to meet corporate targetsFacilitate and support initiatives that ensure the proper receipt, storage, handling, and/or distribution of food to exceed Lineage safety and food quality standards as well as employee health and safetyADDITIONAL DUTIES AND RESPONSIBILITIESMINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)Bachelor's Degree or equivalent work experience5 years' Operations Management experience in Supply Chain or related fieldDemonstrated proficiency in development and implementation of strategy/annual plans (budget, operational performance, SOPs, workshops, etc.), and bottom-line cost/efficiency managementExperience with continuous improvement quality processes such as Six Sigma and/or LEANExperience managing, training, and developing people in operation rolesProficient computer skills, including Microsoft Office SuiteDemonstrated Experience working with Warehouse Management Systems (WMS)Excellent verbal and written communications skills including the ability to interact with internal and external customersAbility to lead discussions, make presentations and deliver technical results to a non-technical audienceExcellent analytical and problem-solving skills, including the ability to deal with ambiguityAbility to travel up to 25%Ability to work in temperatures as low as -20 Fahrenheit/-25 Celsius in cold storage sites or up to 100 Fahrenheit/37 Celsius in dry storage sites while wearing company provided personal protective equipment and freezer gearMust be able to lift a minimum of 40 lbs./18kgs.; weight may be more dependent upon facilityMust be comfortable with various noise levels, at times, can be loudWhy Lineage?This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.BenefitsLineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.Organic