Auto Telephone Claims Adjuster I, II or Sr

Allstate Northern Ireland Limited; Ohio; Remote; USD 52,000 - 85,000; Full time

Job summary

An established industry player is seeking a dedicated Auto Telephone Claims Adjuster to join their dynamic team. In this fully remote role, you'll leverage your expertise in auto claims handling to investigate and resolve complex cases, ensuring customer satisfaction while adhering to company policies. You'll play a crucial role in determining coverage and liability, negotiating claims, and mentoring junior staff. This position offers a unique opportunity to work from any location while contributing to a company known for its innovative approach to insurance solutions. If you're ready to make a meaningful impact in the insurance field, this role is for you.

Qualifications

• 3+ years of experience in auto claims handling preferred.
• Bachelor's Degree preferred or equivalent experience.

Responsibilities

• Investigate and confirm facts of loss for complex auto accidents.
• Determine coverage, liability, and adjust claims within authority.
• Mentor junior employees and handle complex claims.

Skills

Auto claims handling

Customer service skills

Negotiation skills

Investigation skills

Education

Bachelor's Degree

Job description

Auto Telephone Claims Adjuster I, II or Sr

Auto Telephone Claims Adjuster I, II or Sr

Apply remote type Fully Remote locations USA - OH (Remote) time type Full time posted on Posted 2 Days Ago job requisition id R15963

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Responsible for investigating and confirming the facts of loss for complex automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. Mentors junior employees.

This is a remote auto claims adjuster role, the Ideal candidate will be experienced in auto claims handling and can sit in any time zone

Key Responsibilities

1. Determines subrogation or fraud potential and how to handle for complex cases
2. Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
3. Handles investigation regarding all aspects of complex auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
4. For claims involving injuries (if handled), learns how to review, evaluate, and negotiate moderate to complex injury claims
5. Recognizes and identifies body parts of a vehicle and understanding other potential property damage
6. Identifies customer needs and works to meet those needs using appropriate customer service skills

Education

• 4 year Bachelors Degree (Preferred)

Experience

• 3 or more years of experience (Preferred)

Supervisory Responsibilities

This job does not have supervisory duties.

Education & Experience (in lieu)

In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Compensation

Base compensation offered for this role is $52,000 -$85,000 annually and is based on experience and qualifications.

*** Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at [phone].