Auto Shop Operations Leader - Build Team & Service Quality

Z2 Motorsports; New Britain (CT); On-site; USD 65,000 - 90,000; Full time

Job summary

Z2 Motorsports is seeking an Automotive Service Shop Foreman to oversee the service department, ensuring quality, timeliness, and profitability. The Foreman will lead technicians, manage training, and coordinate operations to deliver excellent customer value.

The ideal candidate has dealer-level or large-facility experience, leadership skills, and certification in automotive repair. Strong communication, problem solving, and proficiency with computer tools are required.

Qualifications

• High school diploma or GED required; some post-high-school education or training preferred.
• Certification or designation in automotive repair (or willingness to obtain) is preferred.
• Experience supervising and managing staff in an automotive service environment.

Responsibilities

• Oversee the daily operation of the department to ensure efficiency and profitability.
• Ensure service level targets are met or exceeded and that work is completed to standard.
• Manage and mentor staff, including recruiting, training, HR/payroll, and disciplinary actions.
• Manage department budget and finances; ensure proper documentation and regulatory compliance.
• Maintain high customer satisfaction and resolve conflicts without compromising department profits.

Skills

Leadership

Customer service

Problem solving

Communication

Multi-tasking

Education

High school diploma or GED

Post-secondary training

Automotive repair certification

Tools

Microsoft Office Suite

Job description

Z2 Motorsports is seeking an Automotive Service Shop Foreman to oversee the service department, ensuring quality, timeliness, and profitability. The Foreman will lead technicians, manage training, and coordinate operations to deliver excellent customer value.

The ideal candidate has dealer-level or large-facility experience, leadership skills, and certification in automotive repair. Strong communication, problem solving, and proficiency with computer tools are required.