Auto Shop Front Desk Receptionist

Gerald's Tires; Charleston (SC); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Health

Dental

Retirement with company match

Paid vacation

Paid sick days

Paid training

Life insurance

Employee discount

Flexible scheduling

Job summary

Gerald's Tires & Brakes in Charleston, SC is hiring an Auto Shop Front Desk Receptionist for a full-time, entry-level role. You will greet customers, discuss repair needs, check in appointments, and inform technicians. You will also answer calls and schedule services.

This position runs 7 AM–6 PM, four days a week, totaling about 44–46 hours. The role offers competitive wages plus health, dental, retirement with company match, paid vacation and paid training opportunities.

Qualifications

• Customer service skills required.
• Basic computer proficiency essential.

Responsibilities

• Greet customers as they enter the shop and discuss auto repair needs.
• Check clients in for appointments and inform technicians.
• Answer phone calls and schedule service appointments for walk-ins.

Skills

Customer service skills

Basic computer proficiency

Job description

Gerald's Tires & Brakes in Charleston, SC is calling all administrative professionals to apply to join our administrative team as a full-time Auto Shop Front Desk Receptionist!

WHY YOU SHOULD JOIN OUR CUSTOMER CARE TEAM

We are a successful company that truly values our employees. We pay our Auto Shop Front Desk Receptionists a competitive starting wage of up to $18 per hour. Our administrative team also enjoys great benefits, including health, dental, and retirement benefits with company match as well as paid vacation, paid sick days, and paid training opportunities. Additionally, we offer this position life insurance, an employee discount, and flexible scheduling. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading!

ABOUT GERALD'S TIRES & BRAKES

Since 1975, we have built a reputation of steadfast reliability, unparalleled customer service, and the best prices in and around Charleston. Our experienced and dedicated team helps keep our clients' vehicles on the road, ensuring their valuable time is never wasted on unnecessary breakdowns and repairs. From preventative maintenance to flat tire repairs and everything in between, we are there every step of the way. We take pride in the company we have built, and it shows with every customer we help!

We value our capable and skilled employees and depend on them to help us provide outstanding service. This is why we offer competitive wages, excellent benefits, and an exceptional work environment. In fact, we were voted as one of the top 3 "Best Places to Work" in the Charleston area! At Gerald's, you're not just a number, you're an individual! We're always on the lookout for exceptional individuals to add to our team. We hope you'll join us!

ARE YOU A GOOD FIT?

Ask yourself: Do you have the desire to help others? Are you organized and detail-oriented? Do you have excellent communication skills? Are you dependable? Do you have a friendly and engaging personality? Are you a team player? Do you always operate with honesty and integrity? If so, please consider applying for this Auto Shop Front Desk Receptionist position today!

YOUR LIFE AS AN AUTO SHOP FRONT DESK RECEPTIONIST

This entry-level customer care position is full-time and typically works 7 AM - 6 PM, 4 days a week, which comes out to about 44- to 46-hour work weeks.

In this customer care position in our automotive office, you are the first face our clients see when they visit our store. When customers enter, you greet them cheerfully and discuss their auto repair needs. If the client has an appointment, you check them in and inform our technicians. You also take information from walk-ins and let them know if there will be a wait. Additionally, you answer customer phone calls, skillfully answering their questions and scheduling appointments.

After services are completed, you return the customers' keys to them and thank them for choosing us for their automotive needs. As you interact with our clients, you always engage them in a friendly way that makes them feel comfortable. You take pride in providing world-class customer service!

WHAT WE NEED FROM YOU

• Customer service skills
• Basic computer proficiency

If you can meet these requirements and perform this administrative job as described above, we would be happy to have you as part of our customer care team!

Location: 29407