Auto Service Technician & Tire Specialist - Sales Focus

Big-O-Tires; Independence (MO); On-site; USD 32,000 - 48,000; Full time

Job summary

Big O Tires in Independence, MO is seeking General Service Technicians to perform service and installation activities with store products and services in an accurate and timely manner.

You will drain oil, change filters, rotate and balance tires, check fluids, stock shelves, greet customers, and promote sales while maintaining the store appearance. This role requires physical stamina, a valid driver’s license, and willingness to work outdoors in varied weather and during holidays.

Qualifications

• 17 years of age (with parental consent) or older.
• Ability to learn new concepts and use technical materials.
• Ability to safely operate automatic and manual transmission vehicles.
• Valid driver’s license.
• Legal authorization to work in the United States.
• Ability to work outdoors in varying weather.
• Willingness to work holidays and weekends.
• Able to obtain Missouri Vehicle Inspection license within 6 months.

Responsibilities

• Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires and properly torque wheels; check and fill various fluids; check and replace various filters and lights.
• Unload tires and other merchandise and supplies from transport trucks and warehouse deliveries.
• Inspect disposed tires for adjustment and properly store or dispose of tires.
• Clean facilities, tools, and equipment and stock shelves.
• Consistently and courteously greet and thank each customer and provide fast and friendly customer service.
• Promote sales through explaining benefits of service and products to customers.
• Perform all necessary sales duties per company policy and procedure; including, but not limited to proper pricing, knowledge and implementation of promotions and sales, suggestive selling, proper vendor check-in, stocking merchandise
• Maintain internal and external store appearance to comply with Big O Tires standards
• Safely operate customer vehicles with automatic and manual transmissions, moving vehicles as needed to, and away from, service areas
• Timely complete daily Today’s Class Technician and other required training
• Keep supervisor informed of any maintenance problems and/or any issues that need attention
• Assist in the proper training of new employees as needed
• All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.

Skills

Customer service

Sales

Verbal communication

Teamwork

Basic computer skills

Education

High school diploma or GED

Tools

Office software

Job description

Big O Tires in Independence, MO is seeking General Service Technicians to perform service and installation activities with store products and services in an accurate and timely manner.

You will drain oil, change filters, rotate and balance tires, check fluids, stock shelves, greet customers, and promote sales while maintaining the store appearance. This role requires physical stamina, a valid driver’s license, and willingness to work outdoors in varied weather and during holidays.