Auto Service Technician & Tire Specialist

MFA Oil Company; Ozark (MO); Hybrid; USD 21,000 - 30,000; Full time

Job summary

MFA Oil Company is seeking a Big O General Service Technician to perform service and installation activities for store products and services. Responsibilities include tire work, fluid checks, and customer assistance, with emphasis on safety and sales support.

The role requires strong customer service and ability to work in a retail environment, with various training opportunities and adherence to company policies.

Qualifications

• Age 17 or older (with parental consent) per U.S. law.
• Willingness to learn new concepts and use technical materials.
• Ability to operate a computer and other office productivity equipment.
• Ability to safely operate automatic and manual transmission vehicles.
• Ability to communicate accurately with customers.
• Willingness to work with hazardous materials.
• Ability to work outdoors in various weather conditions.
• Ability to comply with PPE regulations.
• Valid driver’s license.
• Legal authorization to work in the United States.
• Ability to obtain Vehicle Inspection license within 6 months for Missouri stores.

Responsibilities

• Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires and properly torque wheels; check and fill fluids; check and replace filters and lights.
• Unload tires and other merchandise and supplies from trucks and deliveries.
• Inspect disposed tires for adjustment and proper disposal.
• Clean facilities, tools, equipment, and stock shelves.
• Greet and thank customers and provide fast and friendly service.
• Promote sales by explaining benefits of services and products to customers.
• Perform sales duties per company policy, including pricing, promotions, and stocking merchandise.
• Maintain store appearance to MFA Big O Tires standards.
• Safely operate customer vehicles with automatic and manual transmissions.
• Complete required training and keep supervisor informed of issues.
• Assist in training new employees as needed.
• Adhere to company policies; perform other duties as assigned.

Skills

Customer service

Driver's license

English language

Outdoor/indoors work

PPE compliance

Vehicle maintenance basics

Education

High school diploma or GED

Job description

MFA Oil Company is seeking a Big O General Service Technician to perform service and installation activities for store products and services. Responsibilities include tire work, fluid checks, and customer assistance, with emphasis on safety and sales support.

The role requires strong customer service and ability to work in a retail environment, with various training opportunities and adherence to company policies.