Auto Service Technician: Diagnose, Repair & Customer Care

Jim Norton Ford; Tulsa (OK); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Vision, Dental

401(K) Retirement Plan

Group Life Insurance

Flexible Spending Account

Paid Vacation

Employee Discounts

Job summary

Jim Norton Auto Group seeks a Service Technician to diagnose, maintain, and repair customer vehicles with clear communication with the parts and service teams. The role emphasizes efficient repair work and collaboration with the Service Advisor to inform customers of additional needs.

Candidates should have a high school diploma, at least 2 years of automotive experience, and strong customer service skills.

Qualifications

• High school diploma or equivalent
• At least 2 years of experience as an auto technician
• Knowledge in all aspects of automotive repair and maintenance
• Fast, eager learner and team player
• Excellent written and verbal communication skills
• Strong customer service skills
• Computer skills and willingness to learn new problems
• Ability to operate electronic diagnostic equipment
• Clean driving record & valid driver’s license

Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership
• Test drive vehicles, and test components and systems, using diagnostic tools and special service equipment
• Diagnose, maintain, and repair vehicle automotive systems
• Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed
• Provide estimates of time needed for additional repairs
• Execute repairs under warranty to manufacturer specifications

Skills

Excellent communication skills

Strong customer service skills

Team player

Willing to learn

Computer skills

Operate electronic diagnostic tools

Education

High school diploma or equivalent

Tools

Electronic diagnostic equipment

Job description

Jim Norton Auto Group seeks a Service Technician to diagnose, maintain, and repair customer vehicles with clear communication with the parts and service teams. The role emphasizes efficient repair work and collaboration with the Service Advisor to inform customers of additional needs.

Candidates should have a high school diploma, at least 2 years of automotive experience, and strong customer service skills.