Auto Service Team Lead: Guest Experience & Growth

Jiffy Lube International; New York (NY); Hybrid; USD 24,000 - 25,000; Full time

Benefits offered by this job

401K plan with company match

Biweekly bonus incentives

Career advancement opportunities

DailyPay

Tools provided

Employee discounts

Referral bonuses

Fleet referral bonuses

Medical/dental/vision insurance

PerkSpot employee discounts

PTO after 180 days

Spot bonuses

Uniforms provided

Job summary

Jiffy Lube International is seeking a Crew Chief in Saint James, NY to support the GM, guide the crew, and drive store performance. The role focuses on leadership, service quality, and sales growth within a fast-paced environment.

You will train teammates, monitor operations, and help create a positive guest experience while advancing your career through internal development opportunities.

Qualifications

• One to three years of retail management experience.
• Excellent communication and leadership abilities.
• Proven ability to coach and mentor a diverse team.

Responsibilities

• Lead and coach the crew in coordination with the General Manager.
• Drive revenue growth by increasing guest count and core sales metrics.
• Ensure high standards of guest service and store operations.
• Oversee daily team huddles, stores meetings and training.
• Manage inventory, cash handling and safety compliance.

Skills

Leadership

Communication

Team Management

Customer Service

Sales Focus

Job description

Jiffy Lube International is seeking a Crew Chief in Saint James, NY to support the GM, guide the crew, and drive store performance. The role focuses on leadership, service quality, and sales growth within a fast-paced environment.

You will train teammates, monitor operations, and help create a positive guest experience while advancing your career through internal development opportunities.